Senior Director - Transformation, Operations and Governance
AmerisourceBergenAbout the role
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
PRIMARY DUTIES AND RESPONSIBILITIES:
Governance and Oversight
- Develop and implement an Adaptive Governance Framework to ensure effective oversight of digital transformation efforts and enterprise-wide initiatives.
- Establish escalation protocols and provide decision support to resolve complex challenges and ensure alignment with strategic goals.
- Drive E2E Transformation Oversight, ensuring all initiatives are integrated, aligned, and delivering expected value.
Strategic Alignment and Collaboration
- Lead the creation and maintenance of the Digital Transformation Playbook, serving as a guide for consistent and effective execution of transformation efforts.
- Ensure Strategic Alignment of initiatives across business units, leveraging insights to drive enterprise-wide success.
- Foster Communication & Collaboration across teams and departments, ensuring transparency and teamwork.
- Build Enterprise Transformation Awareness through consistent messaging and engagement with stakeholders.
Performance Monitoring and Insights
- Oversee OKR / KPI Monitoring for transformation initiatives, ensuring progress is tracked and outcomes are optimized.
- Facilitate Insights Sharing across teams to promote innovation, learning, and continuous improvement.
Operational Excellence
- Manage Funding pools to ensure resources are allocated efficiently and align with organizational priorities.
- Orchestrate the Business Management System, ensuring processes and routines are streamlined, efficient, and scalable.
- Drive Sustainability of Efforts, embedding best practices and long-term value into transformation initiatives.
Organizational Change Management (OCM)
- Provide OCM Support to ensure successful adoption of change initiatives across the enterprise.
- Lead efforts to mitigate resistance to change and ensure teams are well-prepared for new processes and systems.
Qualifications
- Bachelor’s degree in Business Administration, Organizational Development, or a related field; Master’s degree preferred.
- 10+ years of experience in strategic integration, digital transformation, governance, or related leadership roles.
- Proven track record of driving large-scale transformation initiatives and delivering measurable outcomes.
- Proven experience in leading and implementing product operating model and agile delivery methodologies to drive efficient, iterative, and customer-focused outcomes.
- Expertise in business management systems, OKR/KPI monitoring, and funds management.
- Strong communication and collaboration skills, with the ability to engage and influence stakeholders at all levels.
- Experience in Organizational Change Management and leading cross-functional teams through change.
Key Competencies
Strategic Thinking: Ability to align transformation initiatives with organizational priorities and long-term goals.
Leadership: Proven ability to lead and inspire teams to deliver impactful results.
Problem Solving: Strong decision-making and problem-solving skills, particularly in complex, enterprise-level scenarios.
Collaboration: Exceptional ability to build relationships and foster teamwork across diverse groups.
Adaptability: Comfortable navigating ambiguity and driving initiatives in dynamic environments. Resilient under pressure, with the ability to manage competing prioritiesand deliver results in fast-paced, high-stakes settings.
Governance: Expertise in designing and implementing governance frameworks that ensure alignment, accountability, and measurable outcomes. Ability to establish andrefine governance cadences to drive strategic focus and decision-making across transformation efforts.
Insights-Driven: Ability to leverage data and insights to inform strategy and decision-making.
Presentation and Communication: Expert-level PowerPoint skills, with the ability to craft compelling presentations that communicate complex ideas clearly andeffectively to executive stakeholders. Strong written and verbal c
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s