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Center Director/Field Director - Little Rock ELC

YMCA of Memphis & the Mid-South
Littlerock, AR, US, United Statesfull_timeVerifiedPosted 2 Apr 2026

About the role

Description

PURPOSE OF POSITION:

The Center / Field Director is responsible for fostering an environment that allows children, their families, and the staff to develop to their full potential. The Center/ Field Director is accountable for program operation that exceeds accreditation or quality rating criteria and incorporates the YMCA’s Memphis and The Mid-South’s mission, culture, goals, values, philosophies, policies and development of an inclusive environment and positive relationships with families, children, staff and partners. Although the Center / Field Director will be accountable for each of the responsibilities outlined below, Center / Field Director roles will vary depending on location size, structure, and partner relationship. Center / Field Directors are encouraged to delegate responsibilities as is appropriate. Center / Field Director will review important decisions with the Regional Manager and be responsive to the requirements of the YMCA Memphis and The Mid- South home office. Center / Field Director will model exemplary employee behavior in each of the following categories and all other duties as assigned

ESSENTIAL FUNCTIONS:
Child-Oriented Practices

  • Ensure location exceeds all state and local guidelines, and that all staff implement the YMCA Memphis and The Mid-South values, philosophies and policies.
  • Lead the location through the local / state accreditation process within two years of opening and annually or as designated, if applicable.
  • Evaluate classroom curriculum and environments quarterly. Review action plans developed by Program Staff i.e. Field Education and Training Specialist, Instructional Coach, Educational Coordinator, or Lead Educator and classroom teams, and monitor progress toward program goals to achieve location goals. Conduct annual program needs assessment.
  • Provide support and resources for location program staff on program development.
  • Develop and maintain a list of community resources and social service referral agencies.
  • Serve as a resource for the location leadership team in identifying variables in child’s development, informing families, and making appropriate referrals, as needed. Guide staff through family conferences and parent partnerships.

Hiring

  • Ensure that relationships have been established within the community, colleges, high schools, diversity organizations, local resource and referral agencies, etc.
  • Ensure all staff hired meet YMCA Memphis and The Mid-south standards and have skills,
  • knowledge and personal attributes needed for successful performance.
  • Partner with YMCA Memphis and The Mid-South HR department in process of screening, interviewing, and hiring center staff and other administrative team members. Interview staff as needed to ensure hiring standards are met.
  • Ensure that benefits, personnel policies, and payroll processing are implemented according to company standards. This is done in collaboration with YMCA Memphis and The Mid-south HR department. 
  • Ensure staff receive new employee orientation and are oriented to YMCA Memphis and The Mid-south policies and philosophies. Conduct regular location orientation for staff in these areas: philosophy, program quality, lines of communication, and role clarification.

Supervision

  • Assure the YMCA Memphis and The Mid-south job performance appraisal expectations are met for all staff including three-month review, six-month review, annual JPA, goal setting, and observation and feedback.
  • Ensure implementation of all duties as described in job descriptions of center staff and other administrative team members.
  • Conduct bi-annual evaluation of performance of center staff and other direct reports; guide them in development of individual goals for professional growth and monitor progress towards achieving these goals.
  • Develop key staff to share leadership roles in the location.
  • Partner with YMCA Memphis and The Mid-South HRBP when providing center staff any and all instances of progressive counseling, disciplinary action and if necessary, separation in accordance with EEOC, federal, state, local, and company guidelines.
  • Review of the program and administrative staff’s job performance appraisals. Review staff job performance appraisals as needed.

Retention / Team Building

  • Develop effective center staff communication systems.
  • Meet regularly with the assistant director, program staff and administrative team and lead center staff meetings. Support the implementation and practice of classroom/team meetings.
  • Advise assistant director and program staff on team building strategies, and ensure assistant director, program staff, and administra

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Company

YMCA of Memphis & the Mid-South

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