Community Paramedic - Mobile Integrated Health Attendant

Position Summary

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Community Paramedic/Mobile Integrated Health Attendant (CP/MIHA) position reports to the Operations Manager. The position is responsible for the continuous development, facilitation, and patient contact management of the CP/MIH program through monitoring of health trends, integration efficiency models, and data capture. Analysis of data based upon the goals and objectives of the CP/MIH program will be a critical function of the position’s responsibilities.

Duties and Responsibilities

• Administer patient care consistent with department protocols and physician orders. Perform technical medical skills with a high degree of accuracy.
• Analyze lab values and integrate these values into the patient assessment and integration into clinical decisions.
• Complete initial and ongoing patient assessments associated with health, environment, family support, financial, etc., and develop effective managed care coordination plan.
• Coordinate health and behavioral health services for patients, including other community resources, as required.
• Coordinate appointments and follow-ups with physicians, pharmacists, and hospitals.
• Communicate effectively with associated health practitioners who are part of the CP/MIH integrated network of stakeholders and clinicians.
• Accurately and promptly complete patient contact reports with all associated documentation necessary to facilitate a plan of care for the patient.
• In conjunction with patient assessments and contact records, formulate, and analyze data pursuant to program goals and objectives.
• Provide a caring, consultative personality with patience to comfort the patient and explain and answer queries concerning diagnosis, treatment, and integration to other clinicians within the CP/MIH network.
• Conduct patient education (as necessary), including but not limited to diabetes prevention/treatment, hypertension, Congestive Heart Failure (CHF), Chronic Obstructive Pulmonary Disease (COPD), falls assessment, injury evaluation, geriatric frailty visits, and nutrition.
• Provide Medication Assisted Treatments to individuals suffering from Substance Use Disorder.
• Educate to assist with a safe living environment for patients without infringing on client’s rights.
• Consult and provide education to family members and other supports to ensure that care is ongoing and that all client needs are identified and met.
• Participate in educational and public information programs.
• Provide training to personnel, as needed.
• Communicate professionally and exhibit a positive demeanor with all individuals; strive to develop a strong working relationship with peers and those in the healthcare system.
• Complete required initial and ongoing training/co