Evening Campus Receptionist

Title: Evening Campus Receptionist

Employee Classification: Staff

Institution: TCAT-Murfreesboro

Department: Instruction and Accreditation

Campus Location: Murfreesboro

Job Summary

The Tennessee College of Applied Technology Murfreesboro is accepting applications for the position of Evening Campus Receptionist. Under the direction of the Vice President for Instruction and Accreditation, the Evening Campus Receptionist is responsible for managing evening campus operations and providing support to students, faculty, staff, and community members.  This position follows a Monday–Thursday schedule, 3:30 p.m. to 10:00 p.m.

Job Duties

• Acts as the point-of-contact for evening operations of the campus.
• Acts as a liaison between the Vice President, faculty, staff and students to facilitate evening operations.
• Ensures that the campus is supervised and high-traffic areas are overseen during evening hours.
• Executes campus emergency procedures in the event of an emergency during evening hours of operation and communicates with various college personnel and/or external agencies as the situation and/or protocols warrant.
• Keeps the President, Vice President and other appropriate college personnel informed of any incidents or concerns that arise during the evening through regularly scheduled reports and other approved communications methods.
• Manages projects as directed by the President and/or Vice President.
• Monitors the campus phone and campus email inbox while on duty.
• Performs other duties as assigned.

Minimum Qualifications

• Post-secondary academic or technical credential plus two years’ experience and/or equivalent experience in administrative support that has included public relations, problem/conflict resolution, decision-making and emergency-response skills.
• Experience performing the duties of the job may substitute for the post-secondary course work on a year-for-year basis.

Preferred Qualifications

• Classroom experience and/or administrative experience in delivery of workforce education and competency-based training.
• Associate degree from a regionally-accredited institution.
• Experience performing the duties of the job may substitute for the college level coursework on a year-for-year basis.

Knowledge, Skills, and Abilities

• Solid understanding of campus operations.
• Knowledge of computers including Microsoft Office (including Word, Excel, Outlook, Teams) and other appropriate office software and applications.
• Ability to deal tactfully with the public and with co‐workers.
• Ability to exercise good judgment in evaluating situations and making decisions.
• Ability to express ideas clearly, concisely, and convincingly, and to facilitate the work of others.
• Demonstrated commitment to student success.
• Evidence of strong work ethics relates to timeliness of reporting and oversight of projects.

Physical Requirements:

• Work is performed in lobby and classroom environments.
• Position requires the use of a computer. 
• Walking or standing to a significant degree; sitting for periods of time; be able to climb, bend and stoop; use body members (arms, hands, fingers). 
• Must be able to occasionally lift and/or move up to 20 pounds.
• Must be able to access and navigate all areas of the campus.

SALARY: This is a part-time hourly position with a salary of $25/hour. This is a nonexempt position.  Salary commensurate with qualifications, education, experience and in accordance with the guidelines established by the Tennessee Board of Regents.

GENERAL INFORMATION: Background checks will be completed on all new hires. Selected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following:

• Sex Offender Registry                                   
• Driving History
• County Criminal                                             
• National Criminal Database
• Federal Criminal                                            
• Sanctions and Disciplinary Database

EMPLOYMENT DOCUMENTS: Current federal law requires identification and eligibility verification before employment. Only U.S. citizens and aliens authorized to work in the United States may be employed. An offer of employment is contingent upon a successful background check.

APPLICATION SUBMISSION & REVIEW: First con