Services Operations Specialist

Requisition Number: 100797 

Service Operations Specialist

 

Location: This role is an onsite position located in Hanover Park, IL distribution center.

Now is the time to bring your research expertise to a Residency Resource XIII role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You’ll be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

 

 

What to Expect
The Services Operations Specialist coordinates all aspects of the service delivery cycle, including but not limited to, invoicing, processing signed documents, creating SOWs, assisting with RFP production, shipping and receiving, and/or other administrative tasks.
 

As a Service Operations Specialist you’ll get to:    

• Responsible for placing purchase orders with multiple vendors.
• Investigate and resolve receiving and invoicing discrepancies, proactively managing receipt dates, work with distribution employees to resolve issues regarding lost and damaged product.  
• Manage all aspects of assigned vendors, back-orders, ETA’s.
• Work with vendors and Field Service, RTV department on problem warranty claims.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a W2 contract teammate your position is highly visible and could lead to extended contracts, consideration for a full-time opportunity within Insight, or with our client to elevate your career.

 

What you will need to succeed:

• High School degree or GED equivalent required. 
• At least 2-5 years of receiving, purchasing, AP/AR, or administrative experience; including 1-2 years of experience in high volume purchasing environment with experience in distribution operations a plus; and/or equivalent combination of training and experience. 
• Telecommunications experience also a plus.  
• Ability to enter data into systems accurately required. 

 

 Insight at a Glance

• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• 14,000+ engaged teammates
• $1.4M+ total charitable contributions in 2023 by Insight globally

 

We’re not just a tech company; we’re a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

 

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

The position described above provides a summary of