Principal Outbound Product Manager, Accounts Payable

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Company

Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.

Team

Join a new, fast growing product team at ServiceNow and help shape the future of procurement and finance! Together we will transform employee and supplier experiences and make work seamless, integrated and efficient across the Office of the CFO. Here is what is important to us: (1) building relationships based on trust (2) owning and executing your personal and team objectives with grit and passion (3) adopting a growth mindset in relentless desire to help better our customers, our team and yourself.

Role

The Staff Outbound Product Manager resides within the Product Organization. This role is extraordinarily collaborative, working not only with peer inbound and outbound product managers, but also cross-functionally with Sales, Marketing, Customer Outcomes, and Alliance & Channels.

If you are passionate about leading the product’s strategy, getting to know its customer and user personas, and developing the tools and campaigns that the company will use to introduce and sell this product to the market, this role is for you!

What you get to do in this role:

• Be the Voice of the Customer:

Build relationships with customers through early adopter programs, executive briefings, and more to understand their pain-points and vision. Demo and present at conferences and sales calls. Champion the customer to the rest of the product management, sales and marketing organization to influence strategic direction of the business.

• Develop Product Strategy:

Evaluate competitive and market data to develop a point of view on product priorities. Write business cases for investments and deliver these insights in senior level management meetings. 

• Drive Go to Market Activities:

Work cross functionally with marketing, sales and the rest of the go-to-market team to define and execute release delivery plans. Develop core positioning and collateral for the product.

• Create and Grow Partnerships:

Create a strategy for technical and strategic partnerships which further the product team’s goals. Brief analysts to ensure comprehensive understanding of the product’s market position.

Qualifications

In order to be successful in this role, the candidate should:

• Have 8+ years of outbound product management or product marketing experience in Source-to-Pay, Procure-to-Pay, Accounts Payable, or a related function, is required. A finance practitioner with a demonstrated passion for growing and evolving their industry should also apply.
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