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Patient Care Coordinator
InnovaCare HealthPremier (Wellington Ancillary), United States, United Statesfull_timeVerifiedPosted 15 May 2025
About the role
Why You’ll Love Working Here
At InnovaCare Health, we believe healthcare should be people-first, for our patients and our team. With 40+ clinics across Florida and Texas, we care for over 500,000 lives, building relationships that last and outcomes that matter. If you're passionate about making a real difference in people's lives while growing your career, you're in the right place.
Location: 1037 S State Rd 7 #211, Wellington, FL 33414
Schedule: Monday to Friday 8:30am-5:30pm
Perks & Benefits
Health, Dental, and Vision insurance – Eligible 30 days after employment.
Paid Time Off (PTO) and Paid Holidays.
401(k) with company match.
Educational Assistance
Life Insurance
A workplace that feels like family, and more!
What You’ll Do
As a Patient Care Coordinator, you’ll be the heartbeat of our care team—supporting physicians, guiding patients, and ensuring each visit feels effortless and personal.
Your day-to-day will include:
Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays.
Manages the front desk workflow and communicates with the Medical Assistants.
Manages the providers schedule daily.
Maintains accurate registration by obtaining, recording, and updating personal and financial information.
Assists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary.
Assists patient with intake processes including scanning required documents.
Collects patient’s financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts).
May manage cashier box or similar location, balance daily deposits, and prepares bank deposits according to company policies.
Processes walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines.
Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up.
Manages medical records (maintains, files/scans, prepares for schedule).
Ensures all correspondence is scanned and/or filed in timely manner.
Processes requests for medical records release and maintains appropriate logs, etc.
Performs all other related duties as assigned.
What you will need
At least one (1) year in a medical related customer service role.
Bilingual in English/Spanish preferred but not required.
High scho
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