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Director of Billing

The Arc of the Ozarks
Springfield, United Statesfull_timeVerifiedPosted 7 Apr 2025

About the role

Job Details

Job Location Springfield, MO

Description

  Join Our Team as Director of Billing – Clinical Services
  The Arc of the Ozarks is seeking a detail-driven and strategic Director of Billing – Clinical Services to lead our clinic’s billing operations, including oversight of satellite locations. Come join our mission-driven team and play a key role in supporting individuals and families impacted by autism and neurodevelopmental differences.   About the Position:
The Director of Billing oversees all clinical billing functions for services such as Occupational Therapy (OT), Applied Behavior Analysis (ABA), Speech-Language Pathology (SLP), Psychiatry, Physical Therapy (PT), and Counseling. This role is responsible for ensuring accurate, timely billing and claims submission, managing reimbursement processes, maintaining compliance with payer regulations, and optimizing revenue cycle performance. Reporting to the Senior Vice President of Finance, the Director will lead a team of billing professionals while collaborating closely with clinical and administrative staff. This is a salaried, exempt leadership position.   Here's a Little More About the Role:
  • Lead billing and operations for a full range of clinical services
  • Supervise and mentor a high-performing billing team
  • Ensure timely and accurate claims processing and resolution of denials
  • Maintain regulatory compliance (HIPAA, CMS, CARF, HCBS)
  • Oversee patient intake, scheduling, and flow in collaboration with clinical staff
  • Generate and analyze financial reports to track KPIs, payer mix, and revenue trends
  • Collaborate with leadership to align billing strategy with clinic goals
  • Support a high-quality, confidential patient experience
An Ideal Candidate Should be:
  • Proven healthcare billing/operations leader with a deep understanding of autism and neurodevelopmental services
  • Strategic thinker with strong financial acumen and analytical skills
  • Collaborative communicator who thrives in multidisciplinary teams
  • Passionate about compliance, quality care, and continuous improvement
What We are Looking for:
  • Bachelor’s degree in Healthcare Administration, Business, or related field (Master’s preferred)
  • 5+ years of progressive healthcare operations management experience, ideally in a clinical setting
  • Knowledge of OT, ABA, SLP, PT, psychiatry, counseling services, and associated billing practices
  • Proficiency in billing software, EHR systems, and Microsoft Office Suite
Why Join The Arc of the Ozarks?
  • Competitive, experience-based pay
  • Health, Vision, Dental, and Life Insurance available day 1 of employment, no waiting periods!
  • 403(b) retirement plan with up to 4% employer match after 1 year
  • Generous PTO and Paid Holidays
  • Employee Assistance & Wellness Programs
  • Opportunities for professional growth and development
  • Positive, mission-oriented workplace culture

Join a compassionate team dedicated to supporting individuals and families in need. Apply today and become part of a team that truly makes a difference!

Call us at 417-771-3700 (Ask for the Talent Acquisition Team)
Email: Jobs@thearcoftheozarks.org (Include your name and the position/location you’re interested in)

Learn More About Us:
Website: autismcenteroftheozarks.org
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Company

The Arc of the Ozarks

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