Senior Director, Business Process Sales Leader

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.  

As the Senior Director, Business Process Sales Leader you will own the end-to-end sales performance and strategy for your domain worldwide: setting the vision and priorities for all regions, then empowering and guiding regional CSA (Cloud Solution Architect) Leads to execute against them. You will drive AI Business Process revenue and D365/Copilot Studio consumption growth across every territory in scope, anchoring customer conversations in the Frontier Transformation narrative — "Agentify your business processes" — with executive-level leaders (CxO) and business decision makers, and sponsoring the highest-impact executive relationships that open doors for your field teams. You will lead the AI Biz Process Digital Solution Specialist community — coaching Individual Contributors (ICs) and Managers (M1s), setting execution and skilling standards, and running deal clinics and inspection rhythms that lift capability everywhere — while orchestrating a full vendor team of Digital Account Executives, Solution Engineers, Customer Success, and co-sell partners to build pipeline, progress opportunities through Microsoft Customer Engagement Methodology (MCEM) with rigorous Microsoft Sales Experience (MSX) discipline, and land measurable adoption. Leveraging data and insights from across markets, you will act as the conduit between field reality and corporate strategy, ensuring local wins scale worldwide and global programs land effectively in every area.

This opportunity will allow you to operate at a strategic level, influencing a worldwide sales organization while developing deep business and technical acumen in AI Business Process; hone your leadership skills by managing through influence — coaching managers and sellers around the world; and become adept at orchestrating large-scale, AI-led sales initiatives that span multiple markets — all while building mastery of the Microsoft AI business applications portfolio (D365, Copilot Studio, and agents) and becoming a true "Customer Zero" practitioner of agentic AI in your own selling motion.  This role offers flexible work: 50% and up to 100% work from home.

The Microsoft Cloud is the most comprehensive and trusted cloud platform in the industry – spanning cutting-edge solutions in Security, Workplace AI, AI Business Process, and Azure. At Small Medium Enterprises and Channel (SME&C), we harness this full Microsoft Cloud portfolio to drive digital transformation for organizations of all sizes. Our high-growth, AI-powered sales team is customer-obsessed and partner-driven, unlocking innovation from secure infrastructure to collaborative AI-powered productivity and intelligent business applications. Join us and lead the charge in empowering customers with the Microsoft Cloud, working smarter, collaborating seamlessly, streamlining business processes, and staying protected on a global, trusted platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Worldwide AI Business Process Strategy & Revenue Ownership: Define and drive the worldwide sales strategy, quota coverage, and revenue and consumption targets for AI Business Process across both Core — the Dynamics 365 install base, including Enterprise Resource Planning (ERP) and Finance & Supply Chain — and Frontier: Copilot Studio, agents, and Line of Business (LOB) or pre-built D365 agents. Set clear