Trading Enablement Assistant

About this role:

Wells Fargo is seeking a...

In this role, you will:

• Execute and confirm routine securities transactions initiated by customers
• Provide quality customer service addressing issues, trading strategies, market terminology, and account status
• Identify and recommend opportunities for process improvement and risk control development
• Serve as subject matter expert for the securities market
• Understand fundamental and technical information affecting the market
• Make decisions and resolve issues to meet business objectives
• Interpret policies, procedures, and compliance requirements
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of client service or trading experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63(or 66) examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

​Desired Qualifications:

• Ability to navigate multiple computer system windows, applications, and search tools
• Intermediate Microsoft Office skills
• Good attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to use empathy to understand client concerns, questions, and problems pertaining to financial transactions
• 1+ year of trading experience
• Brokerage industry experience
• Contact center experience
• Ability to process complex transactions and perform extensive research to resolve complex customer issues
• Ability to discuss digital enhancements to provide a better client experience

Job Expectations: 

• Ability to work a hybrid schedule
• 5201 W Amelia Earhart Dr, SALT LAKE CITY, UT 84116
• 1525 W WT Harris Blvd, CHARLOTTE, NC 28262
• Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. Compliance with state law registration and licensing requirements is mandatory. In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite may also be required

Posting End Date: 

20 Jul 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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