Ice Cream US Customer Business Manager - Dollar General (DG CBM)

Job Title: Customer Business Management-Dollar General 

Location: Rogers, AR or TN near customer 

Terms and Conditions: Full Time

If you want to work for a global, leading Ice Cream player with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025. 

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent as we build our diverse and inclusive culture. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us. 

JOB PURPOSE: 

Customer Business Development (CBD) is what we call our Sales organization at Unilever. CBD works closely with customers to create and implement joint business plans that deliver value for the customer and company.  CBD leaders pioneer new products, build categories, and deploy best-in-class retail and shopper capabilities. 

KEY RESPONSIBILITIES:  

The Customer Business Manager (CBM) develops sustained business relationships and drives profitable sales volume for the Ice Cream portfolio at Dollar General. The CBM will exceed sales and share goals while improving return on holistic customer investment, in line with joint business plan targets and customer and brand strategies. 

The CBM is also responsible for improving in-store and online presence by leading brilliant execution across the extended team of Shopper Marketing, Category Management, Category Insights, Retail Coverage, Customer Finance, Business Development and Supply Chain. In addition to leading the multifunctional team, this role has two direct reports (Associate CBM’s).      

• You have strong Business Acumen: you have demonstrated ownership in company and customer P&L management as well as understand how to run a business.  You possess strong acumen and demonstrate skillets in net revenue management. 

• You’re a born leader:  Lead the multifunctional effort with customer counterparts; develop and execute joint business plans; manage NSV and trade investment; manage and lead retail initiatives.  

• You love to win, and have fun doing it:  Drive strategic relationships and accelerated growth, while operating within approved Trade Marketing parameters and driving trade investment efficiency.  

• You’re a dot connector:  Routinely interface with multiple internal and external stakeholders; Balance individual customer needs while ensuring total Market integrity.  

• You are a self-starter: You love working with ambiguity, developing new solutions and influencing change with a strong bias for action. <