Coordinator, Community Education & Lifelong Learning

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Coordinator, Community Education & Lifelong Learning

Job Description Summary:

Coordinate the development and implementation of Continuing Education (CE) Community Education & Lifelong Learning education courses, programs, and activities

Job Description:

Description of Duties and Tasks

• Coordinates assigned area Community Education & Lifelong Learning courses, programs, and activities including developing course schedules and organizing practicum/internship sites at businesses. Updates current courses and programs based on industry need.

• Monitors the progress of programs and courses. Evaluates the effectiveness of programs and performance of CE instructors to ensure customer satisfaction, program quality, and regulatory compliance. Establishes and sustains customer service and relationships.

• Advises CE students or prospective CE students regarding CE Community Education & Lifelong Learning programs; provides information regarding education and training required in CE programs; provides information and resources on career opportunities. Addresses CE student issues, complaints, and suggestions for improvements.

• De-escalates student conduct issues, classroom safety issues, and seeks resolution.  Oversees pre- and post-care of student and instructor injuries, exposures and /or unstable mental status. Assists with occupational exposure protocol. Completes, verifies, and submits exposure form and student health insurance form.

• Develops, tracks, and analyzes and implements community needs assessments for new courses and programs. Monitors changing laws and requirements.  Confirms all new course work with relevant state agencies, credentialing, and accreditation organizations for certifications and approval, and required professional continuing education units (CEU) for license/certification and renewal.

• Promotes and provides information on courses and programs. Assists with creating and maintaining forms, web resources, and marketing materials; maintains listservs. Promotes programs through numerous network channels; interfaces with community organizations and internally within Austin Community College (ACC) to represent the assigned workforce area and programs.

• Serves as communication liaison with area employers, industry specific professional organizations and advisory boards, potential students, and other groups to support communication flow and promotional efforts.

• Reviews and approves students' drops, adds, transfers, and grade changes.

• Conducts administrative tasks in relation to class