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Sr. Director, Product Engineering & Delivery

Zelis
Petersburg, United StatesRemotefull_timeVerifiedPosted 24 Oct 2024

About the role

Key Responsibilities:

1. Product Roadmap and Delivery Management

  • Collaborate with product management and business stakeholders to define and maintain a comprehensive product roadmap, ensuring alignment with business objectives and customer needs.

  • Lead the product engineering teams to deliver against the roadmap, focusing on delivering new features, enhancements, and improvements on time and within scope.

  • Oversee the end-to-end product development lifecycle, from ideation to deployment, ensuring that products are delivered with high quality and meet customer expectations.

  • Drive the prioritization of engineering efforts based on product roadmap timelines, business impact, and customer needs, working closely with product management.

2. Engineering Leadership for Product Delivery

  • Lead product engineering teams, ensuring they have the resources, skills, and processes to deliver against product goals efficiently and at scale.

  • Ensure that product features are delivered using Agile and DevOps methodologies, including continuous integration and continuous delivery (CI/CD) practices.

  • Collaborate closely with the Head of Platform Engineering to ensure that product engineering efforts align with the broader modernization initiatives related to underlying technology frameworks.

  • Maintain a strong focus on operational excellence, ensuring that product delivery teams adhere to best practices in architecture, coding standards, and testing.

  • Balance technical debt against delivery priorities, ensuring that the team can continue to innovate while maintaining the stability and scalability of the platform.

3. Cross-Functional Collaboration

  • Work closely with the Head of Platform Engineering to ensure that product engineering teams have the necessary technical foundations and frameworks to deliver scalable, reliable products.

  • Partner with product management teams to ensure that business goals, customer needs, and technical feasibility are fully aligned.

  • Collaborate with infrastructure, operations, and security teams to ensure that products are built with a focus on reliability, security, and scalability from the outset.

  • Serve as the bridge between product management and engineering execution, ensuring smooth handoffs from product definition to technical delivery.

4. Operational Efficiency and Agile Practices

  • Implement and refine Agile processes across the product engineering teams, ensuring iterative delivery, regular releases, and a high degree of collaboration between teams.

  • Oversee the development and implementation of DevOps practices to streamline product releases, improve quality, and reduce deployment times.

  • Foster a culture of continuous improvement, driving regular retrospectives and process optimizations within the engineering teams.

  • Ensure timely delivery of product features, balancing the need for speed-to-market with quality, security, and performance standards.

5. Product Performance and Customer Satisfaction

  • Monitor and analyze product performance metrics, ensuring that products deliver expected outcomes for customers and meet performance, usability, and scalability benchmarks.

  • Lead efforts to improve customer experience, using data-driven insights to inform product engineering priorities and ensure that customer feedback is incorporated into product development cycles.

  • Ensure that all products are built with a focus on scalability, performance, and reliability, supporting the business’s high transaction volume and mission-critical operations.

6. Talent Development and Team Leadership

  • Build, manage, and mentor high-performing product engineering teams, fostering a culture of collaboration, innovation, and excellence.

  • Promote continuous learning within the engineering teams, ensuring that engineers stay up-to-date with modern technologies, frameworks, and methodologies.

  • Lead recruitment, training, and professional development initiatives to ensure the team has the right skills to meet evolving business needs.

7. Technology Governance and Compliance

  • Collaborate with compliance, security, and IT risk teams to ensure that products meet regulatory requir

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Company

Zelis

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