Sr. Director, Product Engineering & Delivery
ZelisAbout the role
Key Responsibilities:
1. Product Roadmap and Delivery Management
Collaborate with product management and business stakeholders to define and maintain a comprehensive product roadmap, ensuring alignment with business objectives and customer needs.
Lead the product engineering teams to deliver against the roadmap, focusing on delivering new features, enhancements, and improvements on time and within scope.
Oversee the end-to-end product development lifecycle, from ideation to deployment, ensuring that products are delivered with high quality and meet customer expectations.
Drive the prioritization of engineering efforts based on product roadmap timelines, business impact, and customer needs, working closely with product management.
2. Engineering Leadership for Product Delivery
Lead product engineering teams, ensuring they have the resources, skills, and processes to deliver against product goals efficiently and at scale.
Ensure that product features are delivered using Agile and DevOps methodologies, including continuous integration and continuous delivery (CI/CD) practices.
Collaborate closely with the Head of Platform Engineering to ensure that product engineering efforts align with the broader modernization initiatives related to underlying technology frameworks.
Maintain a strong focus on operational excellence, ensuring that product delivery teams adhere to best practices in architecture, coding standards, and testing.
Balance technical debt against delivery priorities, ensuring that the team can continue to innovate while maintaining the stability and scalability of the platform.
3. Cross-Functional Collaboration
Work closely with the Head of Platform Engineering to ensure that product engineering teams have the necessary technical foundations and frameworks to deliver scalable, reliable products.
Partner with product management teams to ensure that business goals, customer needs, and technical feasibility are fully aligned.
Collaborate with infrastructure, operations, and security teams to ensure that products are built with a focus on reliability, security, and scalability from the outset.
Serve as the bridge between product management and engineering execution, ensuring smooth handoffs from product definition to technical delivery.
4. Operational Efficiency and Agile Practices
Implement and refine Agile processes across the product engineering teams, ensuring iterative delivery, regular releases, and a high degree of collaboration between teams.
Oversee the development and implementation of DevOps practices to streamline product releases, improve quality, and reduce deployment times.
Foster a culture of continuous improvement, driving regular retrospectives and process optimizations within the engineering teams.
Ensure timely delivery of product features, balancing the need for speed-to-market with quality, security, and performance standards.
5. Product Performance and Customer Satisfaction
Monitor and analyze product performance metrics, ensuring that products deliver expected outcomes for customers and meet performance, usability, and scalability benchmarks.
Lead efforts to improve customer experience, using data-driven insights to inform product engineering priorities and ensure that customer feedback is incorporated into product development cycles.
Ensure that all products are built with a focus on scalability, performance, and reliability, supporting the business’s high transaction volume and mission-critical operations.
6. Talent Development and Team Leadership
Build, manage, and mentor high-performing product engineering teams, fostering a culture of collaboration, innovation, and excellence.
Promote continuous learning within the engineering teams, ensuring that engineers stay up-to-date with modern technologies, frameworks, and methodologies.
Lead recruitment, training, and professional development initiatives to ensure the team has the right skills to meet evolving business needs.
7. Technology Governance and Compliance
Collaborate with compliance, security, and IT risk teams to ensure that products meet regulatory requir
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s