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Insurance Customer Support Representative (ZR_17490_JOB)

BruntWork
UKRemotefull_timeVerifiedPosted 6 Nov 2024

About the role

This is a remote position.

Job Title: Customer Support

Schedule:   Monday to Friday,  9:00 AM to 6:00 PM Houston, Texas time with 1-hour unpaid break

Timezone:  CST


About the Company

Our client specializes in providing comprehensive insurance solutions tailored to meet the diverse needs of their customers. With a focus on personalized service and expert guidance, they aim to protect individuals and businesses with the best coverage options available. The company prides itself on its commitment to customer satisfaction and building long-term relationships with clients by offering exceptional support and tailored insurance products.


 Job Description


Role:   As a Customer Support Agent, you will be the primary point of contact for customers seeking assistance with their insurance needs. Your responsibilities will include filing claims, renewing policies, handling onboard calls, and providing accurate insurance quotes. You will also engage in calling to inform potential clients about our offerings and answer any queries they may have. This role requires a high level of customer service, attention to detail, and knowledge of insurance policies to ensure clients receive accurate and helpful information.

Requirements

  • Effective Communication Skills: Ability to communicate clearly and professionally with clients and colleagues.
  • Knowledge of Insurance Policies: Understanding of various insurance products and services, including the claims process and policy renewals.
  • Attention to Detail: Ensuring accuracy in filing claims, updating policies, and providing quotes.
  • Patience and Organizational Skills: Ability to handle customer inquiries with patience and manage multiple tasks efficiently.

    •

    Benefits

    • HMO Coverage for eligible locations
    • Permanent work from home
    • Immediate hiring
    • Steady freelance job

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    Company

    BruntWork

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