Scrum Master / Technical Program Manager - Sr Consultant

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Essential Functions

• Key resource to lead/support end-to-end planning and execution of one or more projects and/or Agile teams that are part of a larger program. Contribute to and facilitate negotiations on scope, schedule, budget, risks, releases and communications.
• Coach multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and work cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems.
• Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives. Understand product strategy and benefits of key deliverables in area of responsibility.
• Work with product owner to promote and contribute to the improvement of the product backlog
• Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies
• Facilitate discussion and conflict resolution
• Coach team in estimation techniques
• Shield the team from outside distractions and interferences
• Track and remove impediments for the team
• Develop metrics and reports using Rally/ Jira to help the team understand its health and progress and to set goals
• Lead team in its Agile adoption
• Lead Agile release planning
• Ensure clear communication and collaboration among the Product Owner and members of the Development team
• Ensure the program and projects are in compliance with Visa's Project Management Methodology and Key Controls and that accurate and timely information is reported regularly on program progress and financial status.
• Provide timely and accurate reporting to all stakeholders, hold regular cross organizational management briefings.
• Lead boldly and utilize hard and soft skills to influence participants of all levels towards the common goal.
• Proactively identify and mitigate risks and issues.
• Identify and manage dependencies and impacts
• Drive improvement in overall efficiency and reliability of our release and deployment processes.
• Facilitate solutions for identified security vulnerabilities and track to timely remediation
• Exercise independent judgment with minimal direction from supervisor

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Visa does not support immigration for this role.

Visa is not offering relocation assistance for this role.

Qualifications

Basic Qualifications
-8+ years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.

Preferred Qualifications
-9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
-As a Technical Program Manager for our RaIS team, you will drive quality and velocity of our technology. You should be comfortable with owning issues and managing the outcome. You enjoy driving, resolving, facilitating and follow up. You understand the risks and the trade-offs and are both technical and process focused.
-A strong candidate will have a solid experience with technology/ product program management, release management, x-functional team leadership, as well as superb skills in communications, business analysis, problem-solving, cross-team coordination, communications, processes, and change management. The ideal candidate is not just a facilitator or proje