Clinical Supervisor - Intake, Admin and Clinical Care Management

Job DetailsJob Location: State Wide - Colorado - COPosition Type: Full TimeSalary Range: $64,872.00 - $76,320.00 SalaryWhy work at Rocky Mountain Human Services?
You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:


Employer paid medical options, dental, and vision benefits
Generous paid time off such as vacation, sick, personal, and holidays
Life and disability insurance
Tuition reimbursement (full-time employees only)
Mileage reimbursement
403(B) with company match
Employee assistance program


Position Purpose

The Clinical Supervisor provides direct supervision and clinical support to Clinical Care Managers and Team Leads within the RMHS’ Community Transitions Department to ensure the delivery of quality services to the participants in the Momentum, Transition Specialist and Forensic programs. In collaboration with the Recruiter and Community Transitions Program Managers, the Clinical Supervisor is responsible for the recruitment, orientation, and ongoing training of Clinical Care Managers and Team Leads. Clinical Supervisors are responsible for monitoring, evaluating, and managing the performance of their direct reports.

The Community Transitions program assists participants in transitioning from various behavioral health and forensic settings to successful community living. The goal is to ensure that comprehensive, coordinated, easily accessible, culturally informed, trauma informed, and integrated services are available for people in the community; and to minimize the risk of readmissions to hospitals, emergency departments, withdrawal management, Colorado Crisis Services and arrest; and to ensure an individual’s stability in the community.

Essential Duties


Provides care management supervision to assigned Clinical Care Manager and Team Lead staff through developing and maintaining supportive working relationships to ensure the delivery of high-quality care management for the persons served in the programs.
Evaluates staff performance through weekly clinical supervision, department reports, and periodic performance evaluations, including a 90-day Competency Evaluation and the Annual Performance Review.
Manages performance of all direct reports which can include performance management and improvement.
Provides support, coaching, feedback and monitoring of Clinical Care Managers and Team Leads as needed.
Monitors and approves time and attendance, mileage and expense tracking consistent with Personnel Policies and Procedures.
Reviews and approves client spending by individual staff assigned and assists the Clinical Care Managers and Team Leads in tracking individual client spending in compliance with BHA contract and departmental policies and procedures.
Reviews and supports Clinical Care Managers and Team Leads with revising requests for funds including but not limited to Financial Requests and Person-Centered Planning Board requests. Monitors internal timelines to ensure deadlines are met.
Supports communication between Community Transitions and the BHA Contract Manager regarding requests for funds, clinical decision making, or ad hoc program requests.
Monitors activities of Clinical Care Managers and Team Leads to ensure that services are consistent across the programs and compliant with departmental and organizational policies and procedures.
Provides and coordinates staff training which may include modeling and shadowing in the field as well as providing a thorough review of policies and procedures, and an overview of information systems, communication, and technical devices.
Participates in department workplan goals including taking responsibility for project timelines to ensure completion.
Assists in identifying needs for training, orientation, ongoing services and assists in the provision of training.
Participates in or leads department meetings including case consultations, team meetings, Community Transitions all-staff meetings and trainings.
In collaboration with Program Manager, interviews and assists with hiring direct reports, as needed.
Responsible for assignment of clients and caseload management in collaboration with the referral process within the Community Transition programs.
Monitors work assigned to each team member to ensure caseload equity, quality, and compliance with documentation timeframes and expectations.
Participates in departmental functions and other projects as assigned.

QualificationsKnowledge, Skills, and Abilities


Ability to provide supervision and direction to a team of Clinical Care Managers and Team Leads who provide support to individuals transitioning to community-based living and need assistance navigating behavioral health and wraparound services to successfully remain in the community.
Knowledge of the behavioral hea