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Experienced Corporate Security Account Manager- Parsippany, NJ
SecuritasParsippany, United Statesfull_timeVerifiedPosted 26 Jul 2024
About the role
Securitas Security is looking to hire an Experienced Corporate Security Account Manager.
Parsippany ( main) with various other locations.
The ideal candidate will need to have 5 years or more of Corporate Security Account Manager experience.
Full time (hours may vary)
Must be willing to travel within NJ 30-40%.
Responsiblities and essential functions:
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
- Serves as a key point of client contact to ensure the delivery of high quality customer service for
assigned account; evaluates service quality and initiates any necessary corrective action in a timely
manner. - Meets regularly with client representatives for status updates; addresses any actual or potential
problems; assists line management in negotiation of client contract; provides support during client
start-up; supports security planning, assessments and surveys; reviews and updates post orders. - Oversees, coordinates with line management, and participates in the recruitment, selection,
orientation, training, development and retention of high caliber staff; acts to ensure that each staff
member is treated with dignity and respect; plans, assigns, and directs work; coaches employees
and carries out disciplinary actions, as necessary. - Maintains a positive, professional environment in full compliance with applicable laws,
regulations, policies and procedures; acts to ensure that staff members understand and comply with
applicable laws, regulations, policies and procedures - Prepares and coordinates staffing schedules for account, in collaboration with line management as
necessary; acts to ensure that scheduling is handled effectively to meet client requirements while
controlling labor costs; reviews Security Officer site reports to verify post orders and client
directives have been - Assists in development and administration of budget in relation to assigned account
- Within scope of client contract and assigned duties, authorizes appropriate expenditures including
equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and
administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios,
and other supplies and - All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in
conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of
company policies and procedures, employees are required to request clarification or explanations from superiors or
authorized company representatives. - In addition to other demands, the demands of the job include:
- Maintaining composure in dealing with authorities, executives, clients, staff, and the public,
occasionally under conditions of urgency and in pressure situations - Ability to handle multiple tasks concurrently
- Handling and being exposed to sensitive and confidential information
- Performs tasks and duties of a similar nature and scope as required for assigned account.
- May require regular use of vehicle and frequent travel in the performance of duties
- Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25
pounds. - Walking, reaching with hands and arms, stooping, kneeling, crouching and crawling
- Conducting oral presentations and group meetings
- Directing, motivating, training, coaching, and disciplining staff in a positive manner.
- Reading and analyzing reports and financial data, including related computer usage.
- Responding on an on-call basis to emergencies and incidents at all hours.
- Ability to carry out multiple assignments concurrently.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented
separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and
functions may be modified, according to business necessity.
We help make your world a safer place.
Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.
Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.
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