Managed Care Account Manager

<p><a href="https://foundationrp.com/"><strong>Foundation Risk Partners</strong></a><strong>, one of the fastest growing insurance brokerage and consulting firms in the U.S., is adding a Managed Care Account Manager (Reinsurance &amp; Provider Stop-Loss) to their </strong><a href="https://frpmanagedcare.com/"><strong>FRP Managed Care Practice, powered by Pinnacle Broker</strong></a></p> <p><strong>Job Summary:&nbsp;</strong></p> <p>Collaborates with the team to consistently deliver high-quality service to managed care clients with a focus on reinsurance and provider stop-loss programs.&nbsp;Ensures&nbsp;service standards including execution, delivery, and retention are achieved. Provides efficient, professional, and courteous service to clients by phone, in writing, and in person.&nbsp;</p> <p>Thee role is responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience</p> <p><strong>Essential Functions:&nbsp;</strong></p> <ul> <li>Provides daily administrative and client service support to Producers, Account Executives, and managed care clients within reinsurance and provider stop-loss programs.&nbsp;</li> </ul> <ul> <li>Gathers, reviews, and prepares renewal data including claims experience, large claimant reports, premium and rate history, and exposure information.&nbsp;</li> </ul> <ul> <li>Supports a Middle Market book consisting of managed care, provider stop-loss, and reinsurance programs; experience in these areas is highly preferred.&nbsp;</li> </ul> <ul> <li>Processes policy changes, renewals, and documentation including binders, confirmations of coverage, and program summaries.&nbsp;</li> </ul> <ul> <li>Assists&nbsp;clients with claims reporting and coordinates with carriers, TPAs, and internal teams throughout the lifecycle of claims.&nbsp;</li> </ul> <ul> <li>Ensures that all assigned transactions are executed accurately and&nbsp;in a timely manner&nbsp;with documentation&nbsp;maintained&nbsp;to standards.&nbsp;</li> </ul> <ul> <li>Maintains client communication to ensure understanding of program structure, coverage, and obligations.&nbsp;</li> </ul> <ul> <li>Invoices accounts and&nbsp;assists&nbsp;with tracking receivables and premium payments where&nbsp;required.&nbsp;</li> </ul> <ul> <li>Prepares renewal strategy materials and&nbsp;identifi