Innovate in Charlotte

Thank you for dedicating your time and talent to Lowe’s.  We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Key Responsibilities

Enterprise Platform Engineering

• Lead the engineering, lifecycle management, modernization, and operational excellence of Lowe's Enterprise Access Management platform supporting workforce authentication across hundreds of enterprise applications.
• Design, implement, and optimize secure enterprise authentication and Single Sign-On solutions for workforce access.
• Design authentication and authorization solutions using OAuth 2.0, OpenID Connect (OIDC), SAML 2.0, LDAP, TLS/SSL, Single Sign-On, federation, multi-factor authentication (MFA), passwordless authentication, adaptive authentication, token management, and session management.
• Own platform architecture decisions with accountability for security, scalability, resilience, availability, recoverability, and performance.
• Lead platform upgrades, feature adoption, engineering improvements, and modernization initiatives.
   

Platform Stability & Operational Excellence

• Drive platform stability through proactive performance analysis, resiliency improvements, observability, capacity planning, root cause analysis, and continuous service optimization.
• Lead troubleshooting, incident response, root cause analysis, and corrective actions for complex authentication, application, infrastructure, network, directory, certificate, token, session, and integration issues.
• Respond to escalated production issues and provide technical leadership during major incidents involving enterprise authentication services.
• Establish engineering standards for monitoring, alerting, logging, operational readiness, disaster recovery, and service reliability.
• Continuously improve platform performance and operational maturity through automation and engineering best practices.
   

Application Integration & Technical Leadership

• Serve as the technical advisor for application teams onboarding to the Enterprise Access Management platform.
• Partner with application owners, infrastructure teams, cybersecurity, architects, and business stakeholders to design secure authentication solutions and integration patterns.
• Engineer secure federation and trust relationships with enterprise applications using OAuth 2.0, OpenID Connect, SAML 2.0, LDAP, REST APIs, and modern identity standards.
• Design and implement modern OAuth 2.0 capabilities including Dynamic Client Registration, machine-to-machine authentication, API gateway integrations, and secure application onboarding.
• Design and troubleshoot integrations with enterprise identity providers, LDAP directories, and authentication services supporting workforce access management.
   

Modernization & Innovation

• Lead technical initiatives supporting the modernization of enterprise authentication services, including migration from on-premises identity infrastructure toward cloud-native and SaaS-based identity platforms.
• Evaluate emerging authentication technologies and identity trends to improve security, reliability, and user experience.
• Evaluate and implement authentication patterns supporting emerging AI services, intelligent agents, APIs, and machine identities while maintaining enterprise security standards.
• Make recommendations to Technology and Security leadership regarding future authentication architecture and platform strategy.
   

Automation & Engineering Excellence

• Develop and maintain automation, scripts, integrations, Infrastructure-as-Code, and CI/CD pipelines to improve platform deployment, validation, monitoring, administration, and support.
• Evaluate technical designs, configuration changes, scripts, integrations, deployment plans, and engineering standards to identify potential risks to security or platform stability.
• Design secure deployment pipelines and engineering processes that improve operational efficiency while reducing risk.
   

Leadership

• Mentor engineers and provide hands-on technical leadership across the Enterprise Access Management engineering team.
• Lead architecture reviews and establish engineering standards, documentation, and implementation gui