Lead Lift Operator - Giants Ridge

Compensation Amount:

19.00 USD Hourly

Job Summary:

Operates and assists passengers in the safe loading and unloading of Chairlifts, Conveyors and Tows. Provides excellent customer service through interaction with all lift passengers. Additionally, the Lead Lift Operator will be responsible for providing breaks, direction and training to lift operators in assigned areas

Job Description:

ESSENTIAL FUNCTIONS

• Assists in the set of up multiple lifts each day.
• Provides daily on the job training to new and returning lift operators.
• Leads Lift Operators in the completion of tasks as assigned by the Lift Operations Manager, Mountain Manager, and Director of Mountain Operations.
• Trains and instruct team members in all established opening, on-shift and closing policies and procedures.
• Instructs and assists others in maintenance of lift loading / unloading areas, ramps, lift entrances and mazes in such a manner as to ease the guests use of the lift.
• Monitors guests' use of lifts, including checking tickets and denying use of the lifts.
• Provides a welcoming environment for all staff and guests.
• Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.
• Conducts and legibly documents daily inspections of lifts, tows and conveyors.
• Effectively communicate problems to Supervisors and/or lift maintenance personnel.
• Instruct participants in the proper use of Giants Ridge facilities, equipment and activity offerings.
• Assists in the evacuation of a disabled lift.
• Performs other duties as assigned.

SKILLS AND KNOWLEDGE REQUIREMENTS

• Must be at least 18 years of age.
• At least 1 year of previous lift operations experience.
• Must have a strong work ethic and be dependable.
• Ability to understand verbal and written instructions effectively.
• Must have strong customer service and communication skills.

PHYSICAL REQUIREMENTS

• Must be able to work outdoors in variable, adverse weather conditions for extended periods.
• Ability to lift 50 pounds, shovel, rake and engage in repetitive pushing and pulling motions.
• Must have the ability to stand for the entire duration of shift.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and
• co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical presence at the job site is essential to perform job duties.

Be part of the team that brings winter and summer recreation to life!  Giants Ridge, managed by Guest Services is looking for an experienced and reliable Lead Lift Operator to join our Mountain Operations team!  This full-time, year-round position offers a stable career in a fun and active outdoor environment where you’ll play a vital role in keeping the mountain running smoothly.  As a Lead Lift Operator, you’ll train and support the of team Lift Operators, ensuring safe and efficient lift operations while providing exceptional guest experiences.  If you thrive in a fast-paced, leadership role and love working outdoors in all seasons, this is the perfect opportunity for you!

Why Work at Giants Ridge? 

• Comprehensive Health Coverage – Stay covered with medical, dental, vision, life and disability insurance, plus access to an Employee Assistance Program (EAP) for additional support.  We also offer HSAs, FSAs and more to help you manage healthcare costs.
• Retirement Savings – Play for your future with our 401(k) retirement plan, featuring a company match to help you build financial security. 
• Paid Time Off – Take time to rest, relax and recharge with generous PTO.
• Mountain Perks – Enjoy free employee passes and discounts for your family so you can hit the slopes and trails all season long!
• Exclusive Golf Privileges – Hit the greens with complimentary golfing at our two championship golf courses.
• Exclusive Discounts – Save on delicious food, stylish apparel and must-have accessories while working at Giants Ridge. 
• Work with Friends – Join a fun, supportive team where every day feels like an adventure.
• Flexible