Store Service Manager

Precision Tune Auto Care

Lead the Store. Build the Team. Drive the Results. Raise the Standard.

Precision Tune Auto Care is looking for a Store Service Manager who is ready to lead with energy, ownership, and purpose.

We are part of a trusted automotive service brand with 50 years of history, a strong national reputation, and a clear mission:

To deliver world-class automotive care for every car, every customer, and every community by serving people first, communicating with integrity, inspecting with discipline, and fixing vehicles right.

This is a high-impact leadership role in a fast-moving, sales-driven automotive service environment. The right person will lead from wherever the business needs them most — with customers, with the team, in the shop flow, on the phones, in the parking lot, reviewing inspections, solving problems, driving sales, and making sure the store performs at a high level.

This is a 6-day-per-week responsibility in a Monday–Saturday operation. We are closed evenings and Sundays, but this role requires a leader who understands that running a successful store means being present, engaged, and accountable when the business is open and the team is serving customers.

If you are competitive, coachable, customer-focused, organized, and ready to grow, this could be the right seat for you.

Position Summary

As a Store Service Manager, you will help lead the full store operation — people, process, sales, service, workflow, customer experience, and daily execution.

You will work side by side with advisors and technicians to grow service, parts, maintenance, repair, fleet, and membership sales while making sure customers are treated with professionalism, urgency, and respect. You will help recruit, train, coach, and develop the team while ensuring company programs, sales processes, safety practices, and operational standards are executed well.

This is not a sit-still leadership role. It requires the ability to move with purpose, jump in where needed, solve problems quickly, communicate clearly, and keep the entire store focused on serving customers well while achieving business goals.

This is a safety-sensitive position.

What We Offer

Competitive pay
Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off
Closed evenings and Sundays for a better work-life balance
5 paid holidays off
Career growth with a proven automotive brand
Leadership development and hands-on operational training
A team culture built around accountability, excellence, and serving people well

What You’ll Do

Lead, train, coach, and motivate store associates and technicians
Drive daily sales performance, service growth, customer satisfaction, and profitability
Set the tone for a strong customer experience from the first phone call to the final invoice review
Lead the sales process with confidence, integrity, and clear communication
Grow service, maintenance, repair, fleet, and membership opportunities
Stay actively involved in shop workflow, customer communication, team execution, and store performance
Support inspections, estimates, repairs, customer updates, and quality control
Track store performance and help the team stay focused on daily goals
Recruit, develop, and retain strong team members
Ensure safety procedures, environmental policies, and company standards are followed
Resolve customer concerns with professionalism, ownership, and care
Support fleet relationships, vendor partnerships, and local business growth
Perform opening and closing responsibilities as a trusted keyholder
Use technology, reports, and AI tools to improve communication, execution, and performance
Step into whatever part of the operation needs leadership, urgency, or support

What You Bring

High school diploma or equivalent required; college or technical training preferred
1+ year of automotive service, retail management, sales leadership, or operational leadership experience preferred
Valid driver’s license
Strong communication, leadership, and customer service skills
A sales-driven mindset with the ability to coach others toward goals
Ability to stay organized and steady in a fast-paced environment
Confidence managing multiple priorities and helping others stay focused
Willingness to lead from anywhere in the store, not just from one spot
Basic math, computer, POS, reporting, and cash-handling skills
Willingness to learn and use tools like ChatGPT to improve speed, clarity, and execution
Availability to lead in a 6-day-per-week, Monday–Saturday operation
A strong work ethic, high standards, and a desire to keep improving

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