Sr Director, Product & Platform Modernization

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Description

• We are looking for an experienced professional to fill our Sr. Director - B2B eCommerce Product and Platform Solutions. This is a strategic leadership position responsible for the development, implementation, and management of best practice methodologies and technology services within the Enterprise Infrastructure department, focused on the Pharmaceutical Solutions and Services Business Unit (PSaS).  This Service Leader serves as a key technology partner for the PSaS CIO, and focal leader for multi-disciplinary technology initiatives serving this business unit.  Reporting to the VP - B2B Ecommerce Experience Technology, this position is responsible for ensuring that technology products and client services are aligned with industry best practices, optimized for efficiency, and positioned to support the organization's strategic goals. The ideal candidate will be a change agent with a deep understanding of technology best practices, infrastructure service management, and a proven track record of leading technology service improvement initiatives.

Key Responsibilities

Software Engineering

• Establish strong relationships across both business and IT leadership; engage and align key stakeholders; establish cadence and agenda for key leadership meetings.
• Develop and maintain professional relationships with third parties, centers of excellence, and owners of various information systems to resolve complex issue and improve service delivery.
• Provide resolutions to a diverse range of complex problems, use judgement within defined policies, laws, programs and practices.
• Manage escalations / appeal from clients in a timely and professional matter while reinforcing company culture / policies and controlling McKesson risk of non-compliance / lawsuit. Guided by PSaS’s priorities, create user-centric digital products that can be scaled globally by leveraging the leading technologies, advanced algorithms and latest user research

• Play a pivotal role in software development activities and long-term initiative planning and collaboration across the PSaS organization
• This leader will deliver the end-to-end software development experience, deliver high quality software as part of the DevSecOps process, and have accountability for our business operations
• The leader in this role will provide technical oversight and direction to our software development team to ensure we deliver the best possible software solutions and ensure they are generating value through cost savings or incremental value
• Create the vision and guide a team of engineers to build and support digital products and services
• Develop software development strategy utilizing industry standards
• Create roadmap and timing of implementation of the roadmap based on business requirements and strategy
• Lead multi-discipline, high-performance work teams distributed across remote locations effectively
• As a people manager, build, manage, develop, and mentor a team of engineers, architects and product owners
• Interact with executives across the company to lead the narrative around software engineering
• Establish, maintain, and ensure execution of a de-risking roadmap that is aligned and funded by the CIO
• Partner with sourcing and service owners to develop and manage strategic technology partner and vendor relationships
• Lead the identification, development, and implementation of best practice methodologies. Ensure alignment with industry standards and organizational goals.
• Cultivate continuous improvement in technology services, focusing on enhancing efficiency, reliability, and user satisfaction. Implement strategies to streamline operations and leverage technology to meet business needs.
• Develop key performance indicators (KPIs) to measure the effectiveness of implemented best practices and technology services. Utilize feedback and data-driven insights to drive ongoing improvement.
• Ensure compliance with governance frameworks and compliance controls to ensure adherence to best practices, regulatory requirements, and industry standards within technology services.
• Develop and expand PSaS capabilities through a customer ob