Director, Global S&OP Capability Owner

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

• The Director, Global S&OP Capability Owner (GCO) designs, manages, and improves cross-pillar capabilities enabling BMS Global Supply Chain (GSC) to deliver on its strategic goals.
• The GCO has accountability for the continuous advancement and improvement of a horizontal business capability within the Global Supply Chain.
• The GCO collaborates with various stakeholders, including GSC Pillar leadership and functional teams, IT, finance, and other GCOs, to ensure consistent execution and drive towards best-in-class maturity of the assigned capability.
• The GCO leverages digital tools and technologies to streamline processes, enhance data accuracy, and drive innovation.

Role & Responsibilities:

• The GCO is responsible for delivering new and improved capabilities across People, Process, Technology, and Data, for their assigned area of responsibility. These domains are equally important to developing and executing the overall strategy for continued excellence across GSC and BMS.
• Ensures cross-functional alignment across Commercial, Finance, Manufacturing, and Supply Chain to deliver an integrated, unified S&OP plan
• Leads cross-pillar end-to-end process standardization and transformation, enabling pillar specific customization where required by business needs.
• Defines process improvement and capability evolution roadmap across people, process, technology and data.
• Use benchmarking and process KPI’s to define opportunities for capability improvement, bringing outside-in perspective to drive best-in-class capabilities.
• Provides leadership for large and complex capability programs, including matrix leadership of sub-programs, as applicable.  Develop training content, key performance indicators (KPI’s) and change management to ensure user adoption and adherence to standard ways of working for deployment of new or uplifted capabilities.  
• Provides dotted line leadership to capability leads supporting their area of responsibility, including providing coaching and guidance for successful execution and sustainment of capability enhancements.
• Manage relationships with key stakeholders both within & outside of GSC.
• Provides process expertise, as required, and ensures accuracy of accompanying business process models within their capability scope.
• Help organization transition through disruption at a faster pace and enable accelerated change management with digital evolution.
• Ensure compliance with regulatory requirements and company policies, maintaining robust governance and data integrity.

Digital & Analytical Acumen

• Business Systems Owner. Drives the departments overarching digital strategy. Identifies and champions emerging technologies (e.g., AI, automation) that can create a competitive advantage and transform business models at an enterprise level.
• Understands the impact of functional decisions on key KPIs (e.g., cost per unit, inventory turnover, fulfillment rates, supplier lead times).
• Leads cross-functional projects on digital process redesign and capability building using platforms like SAP IBP, Kinaxis, AERA and cloud-based analytics.
• Models a growth mindset by continually learning and experimenting with digital innovations, fostering a digitally savvy team culture.
• Familiarity with AI and ML systems features including performance & expectation management, optimization, etc.
• Actively upskills on emerging digital technologies and analytics techniques, showing agility in adopting tools and machine learning.

Experience & Qualifications:

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