Mobile Program Manager (45153)

Job DetailsLevel: ExperiencedJob Location: Dilkon Medical Center - Dilkon, AZ 86047Position Type: Full-TimeEducation Level: Bachelors DegreeTravel Percentage: FrequentJob Shift: DayUnder the general supervision of the Director of Hozhoogo Iina Wellness, the Mobile Program Manager will oversee operations of the mobile program. The incumbent works in collaboration with WIHCC’s divisions, departments, and programs in planning, designing, implementing, and evaluating the mobile healthcare services. The Program Manager is responsible for outreach, and promotion of all mobile unit activities and acts as a point of contact with outside entities. The Program Manager assists to assure the delivery of high quality, cost efficient, and culturally sensitive services. Functions autonomously and routinely interacts with other area resources and at times will need to facilitate response in order to obtain services for patient(s). The Mobile Program Manager may serve in the Interim or Acting Capacity for the Director of Hozhoogo Iina Wellness or any of the managers under the department. Upholds the principles of WIHCC’s Vision, Mission, and Value Statements. Maintains confidentiality of all privileged information at all times.

 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

Essential Duties & Responsibilities:


Maintains regular attendance and punctuality.
Plans, implements, and evaluates all aspects of mobile health services, including annual budgeting, programmatic design, and stakeholder engagement.
Oversees the quality assurance and continuous improvement framework for mobile services, using community feedback, survey data, and performance evaluations to refine service delivery
Prepares annual budget for the mobile unit program.
Represents WIHCC mobile unit on community committees, and at outreach and community events.
Conducts needs assessment and patient satisfaction surveys.
Coordinates and publishes schedule for the public health/community health mobile unit activities to ensure smooth operations.
Serves as an expert and focal point for events and sponsorships.
Researches, plans and develops events from the conceptual stage, working closely with staff and other partners to ensure success.
Coordinates activities with other supervisory personnel, and with other work units and/or departments.
Researches areas of need and future mobile unit sites and identifies and contacts prospective new partners’. Analyzes utilization trends, evaluates program outcomes, and prepares strategic reports and recommendations for division leadership
Manages expenses to ensure efficiency and cost containment, and to meet budget guidelines.
Develops and implements strategies for improving access, quality standards, effectiveness, and participation based on statistical results, evaluations, surveys, and feedback from attendees/patients.
Prepares and submits reports based on findings and makes recommendations for improvement.
Works with team to manage best practices to attain maximum benefit to the community and target population.
Collaborates with partners on the development and implementation of a mobile unit community engagement strategy.
Assists the Director of Hozhoogo Iina with grants management pertaining the mobile program.
Assess community opportunities to secure appropriate venues for the mobile medical units and services throughout the WIHCC service area.
Works with team members to develop social media campaigns, promotional flyers, and other items for marketing the mobile unit to the community.
Monitors and evaluates projects, outcomes, and engagement to determine best utilization of the mobile unit.
Ensures compliance with all healthcare industry standards, privacy and confidentiality regulations, and organizational policies.
Works with medical, clinical and technical staff to ensure appropriate staffing, adequate supplies and regular maintenance of the mobile units.
Identifies barriers and challenges to successful implementation of mobile services and make recommendations to leadership for improvement and/or resolution.
Oversees the maintenance and services of the mobile unit. 
Attends all appropriate meetings – internal and external to ensure the success of the mobile service platform.
Prepares materials and deliver professional presentation to community partners, participate in mobile unit community outreach and education event opportunities. 
Requires completion of tasks or duties assigned by a supervisor.
Upholds all principles of confidentiality and patient care to the fullest extent.
Adheres to all professional and ethical behavior standards of the healthcare industry.
Adheres to WIHCCs Personnel Policies and Procedures, departmental policies, rules, and regulations.
Interacts in an honest, trustworthy and dependable manner with patients, employees, v