Senior Manager, Technology Information Governance

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.

With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work. 

It’s not just about our global network of offices; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.

Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Position Summary

As the Information Governance (IG) Senior Manager / Associate Director, you will be responsible for supporting the IG Director across IG Operations for directing, planning and supervising all aspects of the Firm’s information governance programs

IG is a holistic approach to managing all our information by implementing controls, processes, metrics and goals. It ensures our information is treated as a value business asset, making it readily available when needed while reducing storage costs and risks, ensuring compliance and streamlining the management and maximizing its value.

IG Operations includes Data Management, Matter Mobility and IG Policies. This includes the daily operational execution of each of these services globally, following approved processes and policies, ensuring evidence and approved systems and methods are followed as well as reporting on metrics, ongoing auditing and process improvements. Partnership across the rest of IG departments and the Technology function is essential where IG Operations work items also depend on retention and disposal or Counsel execution.

The role will assist in developing plans, setting goals, providing direction and execution of our services, initiatives and projects towards the overall goal of reducing risks and costs around information governance.

Key senior stakeholders to interact with include the Firm’s General Counsel, Data Protection Officer, Technology Cyber Security leader and the Practice Technology department. Additional key stakeholders will include partners and practice leaders as well as external vendors and service providers.

Our Functional Area

Technology at White & Case plays a key role in enabling our lawyers in practicing law around the world.

Our team comprises three functions: Business Services – who maintains, develops and supports our enterprise systems, Operations – who designs, builds and supports our communications and data center operations, and Technology Support – who provides desktop, audio visual and training support. Together we support our lawyers with leading edge technology and systems to deliver elite legal and best-in-class client service.

Globally-minded and diverse, our team covers a range of technical disciplines and business skill sets. This encompasses business analysts, data architects, application developers and engineering staff covering a range of technologies that include virtualization, cloud, networking, storage, collaboration services and security. We deploy the latest technology and hardware within our state-of-the-art offices. Our technical support staff support and train our people on the latest hardware and operating systems, remote working capabilities and mobile devices. Our Shared Services centers deliver Service Desk and Operations functions that support our colleagues and monitor Firm systems 24 x 7.

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