Director of Human Resources

Overview

Los Angeles Hotel

 

 

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

 

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Job Description

The Director of Human Resources is responsible for overseeing all aspects of the hotel's human capital management, ensuring the recruitment, development, and retention of a skilled and motivated workforce. This position plays a pivotal role in fostering a positive and inclusive work culture while ensuring compliance with employment laws and regulations.

Responsibilities

CultureReinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetingson a rotation basis. Engage with associates by walking around the property several times a day.Drive a strong Omni culture by planning and executing associate events.Promote engagement surveys and ensure participation from our associates. Conduct feedback sessions and implementation of action plans. Ensure the hotel implements effective recognition programs that reward our associates for their hard work and performance.

Employee Relations Foster a positive work environment that promotes employee engagement and morale. Provide counsel and assistance to management in regard to associate relations, supervision and administration ensuring coaching is objective, fair and effective. Address associate concerns and ensure fair and consistent application of policies and procedures.

Recruitment Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions. Attend off-property recruitment events/job fairs.Partner with Shared Services for fulfilling roles and coordinating on-property job fairs.Actively engage in community activities including volunteerism. Form relationships with third party staffing agencies/organizations that assist candidates in finding employment.

AdministrativeAdministers compensation policies and programs. Conduct local wage/salary surveys and review/adjust as needed. Monitor wage increases and adjustments.Support Shared Services and act as on-property liaison for benefits and recruitment.Participate in the Hotel’s budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted and the department’s expenses are in line with expectations.

ComplianceEnsure compliance with all federal, state, and local employment laws and regulations. Stay abreast of all federal and state laws and keep management advised of changes. Implement changes as needed.Partner with Corporate Director of Labor to respond to EEOC Charges and other government charges. Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment. Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker’s compensation incidents/accidents and partner with monthly safety meetings. Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information.

 

Learning & DevelopmentCoordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards.Implementation of Omni’s hourly training programs and management development programs to include Power of Engagement and Manager orientation.Build the talent bench through continuous and engaged/strategic succession planning.Identify development opportunities for Associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms.

Qualifications

• Four or more years in HR Management in a four or five diamond property hotel.
• Bachelors Degree or equivalent experience preferred. PHR Certification preferred.
• Candidates must demonstrate