Jobs and Careers

Administrative Support, Analyst - Oahu, HI - (REMOTE)

Oahu, Hawaii, United States, United StatesRemotefull_timeVerifiedPosted 12 Jul 2024

About the role

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Oahu, HI. Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – a 6x Glassdoor Best Places to Work organization! About the team Brokerage Operations is pushing the boundaries of possibility by breaking the mold of the traditional brokerage with a team-oriented environment, ability to work remotely and tons of opportunities for career advancement. With lots of fun, informative and motivational training and development, we are all about connecting with one another, with our agents and building the most collaborative, exciting and proactive brokerage in the world. Come join us! What you will do: eXp Realty is looking for an experienced, resourceful, and positive Administrative Support Analyst (ASA) to support the state's Brokerage Operations team. The ASA is someone who is innovative and can work autonomously. The ASA will work to help the broker team to systemize and streamline the state brokerage processes in order to create agent success obsessed experience for new agents.

Assist new agents with joining eXp Realty; application process for state licensing commission, MLS, and associations
Conducts License audit - compare brokerage roster vs. state roster to maintain compliance
Maintain compliance with state and eXp requirements
Create shareable and visual content for newsletters, agent recognition, state media pages via Canva, Mailchimp, Google Slides
Interdepartmental liaison for brokers and agents
Defensible position and risk management mindset
Assist with Agent and State Trello Boards
Manage State Calendar
Assists with management of Local Board Associations to include; auditing, invoicing, and compliance
Ability to pivot in accordance with the businesses needs
Liaison to:

MLS Boards
Non-eXp Brokerages
Agents
Vendors

Special Projects as directed by Brokerage Operations
Perform designated job tasks efficiently and within the provided time frame.
Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
Attend virtual meetings, provide updates on progress, and actively participate in discussions.
Adhere to company policies and guidelines, including data security and confidentiality.
Complete assigned projects, assignments, or tasks with attention to detail and quality.
Manage and prioritize workload effectively to meet deadlines and deliver results.
Continuously update job knowledge by participating in training opportunities or self-directed learning.
Collaborate with colleagues on shared documents or projects using remote collaboration tools.
Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
Ensure availability and responsiveness during agreed-upon working hours.

How you will grab our attention:

Agile/Flexible attitude
Strong attention to detail required
Excellent customer service abilities: written and verbal communication must be superb
Excellent critical thinking and problem solving skills
Team player - able to complete individual tasks as well as work on a team to accomplish a goal
Experience in the real estate industry strongly preferred
Excellent communication skills both written and verbal