HVAC Regional Training Manager (Northeast Region - NY, NJ, NH, PA)

Company Description

York Factory Direct is a division of BOSCH Home Comfort Group, operating as a factory-owned distribution channel dedicated to serving contractors and dealers. We provide a comprehensive range of residential and light commercial solutions, along with parts and supplies, ensuring reliable access to high-quality products. With store locations strategically positioned across North America and a rapidly expanding footprint, York Factory Direct is committed to delivering exceptional service, trusted expertise, and industry-leading support to our partners.

We Are Bosch

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other.  Work #LikeABosch

• Reinvent yourself: At Bosch, you will evolve.
• Discover new directions: At Bosch, you will find your place.
• Balance your life: At Bosch, your job matches your lifestyle.
• Celebrate success: At Bosch, we celebrate you.
• Be yourself: At Bosch, we value values.
• Shape tomorrow: At Bosch, you change lives.

Job Description

The HVAC Regional Training Manager delivers sales, operational, and business training programs for Factory Direct store employees, Store Managers, Territory Managers, contractors, and dealers across the Northeast region (NY, NJ, NH, PA). This role focuses on building sales capability, improving operational excellence, and driving business results through effective training delivery, needs analysis, and program management. The position requires extensive travel between store locations and strong expertise in HVAC wholesale distribution sales and operations.

KEY RESPONSIBILITIES:

TRAINING DELIVERY & FACILITATION

• Deliver engaging sales and operational training to Territory Managers, Counter Sales Associates, contractors, dealers, and store personnel
• Train on product features, advantages, and benefits to enable effective selling of HVAC equipment with basic understanding of HVAC systems
• Facilitate Kitchen Table Sales training and emerging B2B/B2C sales methodologies for contractors
• Provide counter sales training focused on contractor engagement and increasing lines per order
• Deliver business training, operational procedures, and Cloud Suite Distribution (CSD) systems training
• Adapt facilitation approach based on audience needs using adult learning principles

TRAINING MANAGEMENT & ADMINISTRATION

• Manage all training through Litmos Learning Management System including enrollment, tracking, and completion verification
• Ensure training completion across all Factory Direct stores in the region
• Schedule and coordinate training sessions across multiple locations
• Monitor training effectiveness and impact on sales and operational metrics

NEEDS ANALYSIS & PROGRAM IMPROVEMENT

• Conduct ongoing needs assessments by observing store operations and engaging with stakeholders
• Proactively identify training gaps that impact sales performance and operational efficiency
• Collaborate with Operations Directors, Store Managers, and Territory Managers to understand business challenges
• Develop and update training content when programs need enhancement
• Provide recommendations for new training initiatives based on identified needs

STAKEHOLDER COLLABORATION

• Partner with Factory Direct leadership to align training with business objectives
• Build credibility with Territory Managers, contractors, and store personnel as a trusted advisor
• Collaborate with Learning & Development team to share best practices
• Respond professionally to feedback and adjust training approaches accordingly

TRAVEL & REGIONAL COVERAGE

• Travel extensively (65-75%) throughout the Northeast region to provide on-site training and support at Factory Direct locations
• Maintain flexibility to adjust schedule based on training needs, new store openings, and business priorities

Qualifications

REQUIRED QUALIFICATIONS

• High school diploma or equivalent required; associate or bachelor's degree preferred
• Must live near a maj