Manager, Quality

Are you ready to join a fast-paced, innovative team making a real impact in the renewable energy industry? Join Shoals Technologies Group (NASDAQ: SHLS), a leading provider of electrical balance of systems (EBOS) solutions for solar and energy storage. Headquartered just north of Nashville, Tennessee, we have been driving industry innovation since 1996 by delivering cutting-edge technologies that improve efficiency, safety, and reliability for solar systems worldwide. With over 60 GW of solar systems deployed globally, we’re setting the standard for the renewable energy industry.  

We are a collection of engineers, renewable advocates, curious minds, and collaborators. Our manufacturing facilities in Tennessee and Alabama, along with sales teams across Spain and Australia, enable us to power clean energy solutions across Europe, Latin America, Africa, and Asia-Pacific. We push boundaries and challenge each other to design, develop, and deliver solutions with the potential to change the world. We are the rebellious hero.  

Summary: 

The Quality Manager is responsible for leading all aspects of quality at the manufacturing facility including the implementation and the execution of inspection, testing and evaluation methods to ensure that the product adheres to the customers requirements.   

Roles and Responsibilities: 

• Build a strong team through coaching, mentoring, specific training, and performance evaluations. 

• Support the development of quality goals/performance metrics and benchmarks. 

• Identify process enhancement opportunities within the operations manufacturing site. 

• Conduct regular internal process audits, GEMBA walks and assessments. 

• Proactively identify and mitigate potential quality risk. 

• Understand customers’ requirements and be able to translate them to develop an effective quality control process. 

• Lead and manage the Nonconforming product Process and make sure all quality processes are clearly defined and implemented. 

• Participate as the quality representative for the Internal Material Review Board process. 

• Manage all operations that affect quality. 

• Lead and guide quality supervisor & inspectors. 

• Assure the reliability and consistency of production by checking processes and final output. 

• Report all quality issues to the Quality Director and adhere to HR and Quality Directors policies and Company procedures. 

• Develop and review current quality standards and policies for accuracy and improvement. 

• Manage records of quality reports, statistical quality reviews and relevant documentation.   

• Establish and monitor relevant metrics (KPIs) like COPQ and FPY and implement actions to improve quality performance, effectiveness, and customer satisfaction. 

• Take the lead in performing root cause analysis on customer returns and field failures. 

• Create, review and update quality procedures and work instructions. 

• Mentor/Supervise direct reports, coordinates, and checks work activities, when applicable. 

• Support customer visits and audits and prepare site for audit readiness. 

• Recommends, leads, and implements projects such as operational process controls/process development. 

• Responsible for conducting quality team meetings, preparation of metrics and materials. 

• Pro-actively look for opportunities for improvements and develop new efficient procedures. 

• Provide training for quality system requirements and implementation. 

• Responsible for calibration program for all inspection and test equipement

• Bachelor’s degree required, engineering major preferred. 

• Proven leadership in Quality Assurance role.  

• Minimum 10 years’ relevant work experience 

• Experience managing a large team of non-exempt inspectors. 

• Direct Manufacturing experience 

• Experience with APQP methodologies 

• A keen eye for detail and a result driven approach. 

• Exce