Kentucky Truck Plant Product Development PVT Leader

Kentucky Truck Plant Product Development PVT Leader

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 
 

As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.

Lead large cross functional teams, across multiple disciplines, in delivery of all actions required to meet Ford quality targets. 

In this position... 
This is an opportunity to work on both of Ford`s flagship products: the Lincoln Navigator and the Ford Expedition.  Help move Ford into the #1 quality position.
 

We will relocate the right candidate!

What you'll do...
*Achieve vehicle line quality objectives (R/1000, CPU, QNPS and Customer Satisfaction)

*Provide Product Development launch leadership for all Minor, J2/J3 and Added Starter launches

*Resolve production internal issues which inhibit quality or a First Time Through (FTT/FRC) design issue

*Manage PVT resources to achieve year-over-year continuous improvement (e.g. resources & budgets)

*Communicate updates (as required) at applicable VO & PD management meetings

*Provide Variability Reduction Team (VRT) process leadership

* Analyze monthly published ECB/GSAR warranty data and cascade. This includes indirect management of the team members to ensure success.

- Develop management reports integrating multiple sources of quality data (ECB/GSAR, J.D. Power, QNPS, QARS/Data Cubes) for various forums.

- Directly communicate vehicle quality analysis to PVT Manager and Program Supervisor(s) to support leadership report outs.

- Deep dive warranty data and provide spreadsheets/tables/charts/graphs (case study requests from supervisor, manager, or above)

- Manage BSAQ projects and RD Map to support / achieve yearly business objectives

- Manage completion of Form 4 with all critical X’s; ensure completeness of analysis & work-streams for all issues greater than 3 claims in the last 4MOP if meeting objectives or 1 claim in the last 4MOP for those Vehicle Functional Groups (VFG’s) not meeting objectives and low volume vehicles like Navigator

- Ensure teams utilize 5D, G8D, or 6-Sigma structured problem-solving methodologies to address customer issues and share common issue resolutions across PVT’s

*Attend / run QPST (weekly) to review Top and Emerging Issues and timing to assess any potential risk to warranty/vehicle quality.

*Attend / run Custome Connected PAT (weekly) to monitor and react to social media, connected vehicle data, vehicles off road, and customer call center data

*Attend weekly VRT meetings, seeing that ICAs/PCAs are in place to manage Warranty Top 20 repair diagnosis issues.

*Summarize data in the VQR decks for the PVT Mgr providing summaries of vehicle line quality (R/1000, CPU, QNPS, first-time-reported) monthly including data analysis and collaboration with Internal Plant Quality team, STA, etc.

*Support Concern Monitoring Team (CMT), meeting Quicker Service Fix (QSF) guidelines in closing customer issues within 90 days

*Support Management Review VPQR,FQM, EMMs, Josh Quality Meeting, and VQRs

- Track vehicle data to see what the next up to be escalated topic is for Josh Quality meeting or EMM
 

You'll have... 
* Bachelor of Science degree in Engineering field of study or a Bachelor`s degree with relevant experience

* 7-10 years of manufacturing experience

* Ability to respond and prioritize dynamic workload demands from different sources and collaborate with offsite teams

* Ability to directly communicate with senior leadership on Ford quality delivery

* Experience in Microsoft Office with emphasis on Excel (pivots) and databases

*Experience in Early Concern Binning, Product Development and Warranty

*Data logging and book-keeping skills, ability to manage/own multiple sources of information and cascade to appropriate team(s).

* Understanding of vehicle architectures and components.

* Strong attention to detail

* Strong Interpersonal Skills and general program management familiarity: Project timing and Planning to meet business objectives.

* Strong Organization and Writing Skills
Even better, you may have...
* Automotive Plant experience

* Designing and releasing of components experience

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can br