Assistant Director, Student Life and Program Operations

Department
 

Booth Executive MBA - North America

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.

Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.

Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.

As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.

For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director of Student Life and Program Operations is responsible for all support activities that contribute to the efficient operation of the Executive MBA Program in Chicago and for global events held in Chicago.

Responsibilities

• Monitors all textbook and course material orders with Faculty Services and assists with Program Manager shipping materials to students.
• Manages TA evaluation creation, distribution to students and results distribution to TA’s and faculty.
• Provides faculty assistance in preparation for and during class weekends.
• Creates detailed quarterly class calendars to distribute to faculty and students.
• Manages TA onboarding and payment.  Creates and distributes all correspondence Chicago teaching assistants and faculty as it relates to program policy, travel expense reports, and compensation arrangements.  Works with HR/payroll and the accounting team for payment of salary and reimbursement of travel expenses for all TAs globally.
• Serves as a resource to London and Hong Kong operations staff as necessary on such issues as registration, database maintenance and other processes.
• Monitors students’ tuition billing in partnership with the University Bursar and Registrar.
• Manages various administrative matters and policies (tuition bills, late fees, registration, restrictions, make-up exams, and graduation requirements).  Strives to streamline processes in order to better serve Executive MBA students.
• Manages students with accommodations and outreach to faculty.  This includes working with the Student Disability Services team, facilitating the accommodations for quizzes, exams or other concerns.
• Monitors veterans and liaison to Registrar’s veteran’s administrator.
• Manages quarterly registration of Executive MBA students.
• Supports student event planning and catering.
• Supports global event planning for Chicago based programs including website updating, calendar creation and staffing schedule.
• Tracks and manages students’ leaves of absence and completion plans.
• Solves problems in areas such as academic and administrative policy, student admissions, curriculum research and development, and budget development.
• Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Experience:

• At least three years of professional experience in a similar environment.

Technical Skills or Knowledge:

• Working knowledge of Microsoft Word, PowerPoin