AVP, Workday People Systems

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Role Summary

The AVP, Workday People Systems leads the People Systems team within an integrated HR Operations department. In this highly strategic, highly collaborative and forward‑focused role, you will partner closely across Business, HR, IT, Legal, and external partners to define, deliver, and continuously improve Voya’s people‑related business processes and the technologies that enable them.

You will lead a capable and experienced team of People Systems Analysts, including oversight of onshore and offshore resources, and be accountable for the successful delivery and ongoing operation of Voya’s Workday platform. This includes leading complex initiatives, providing Tier 3 support, configuring Workday enhancements, managing Workday security, executing annual HR events, managing Workday feature releases, and overseeing operational activities.

Voya’s Workday platform currently includes Human Capital Management, Recruiting, Candidate Engagement, Talent Management, Talent Optimization, Performance Management, Onboarding, Compensation, Payroll, Learning, Time Tracking, VNDLY, Journeys, Help, and Extend Professional.

This role reports to the VP, HR Operations.

Position Description

• Continuously improve the overall employee experience by strengthening and modernizing the Workday platform, including identifying opportunities for AI-enablement and automation
• Lead the People Systems team in managing and refining the long-term technology roadmap
• Serve as primary facilitator of the HR Technology Council - driving decisions, ensuring alignment and recommending best practices to HR executive leaders related to Workday and adjacent functionality
• Provide direct leadership, mentoring, and performance management for onshore team members and oversight of offshore resources to ensure quality, consistency, and timely delivery
• Serve as a senior leader and mentor in architecting scalable and sustainable Workday solutions
• Demonstrate design alternatives and solution options using prototyping and scenario modeling
• Apply and reinforce Workday‑endorsed methodologies and implementation standards
• Provide project leadership, including planning, execution, risk identification, mitigation strategies, and stakeholder communications for complex, cross‑functional initiatives
• Partner with HR, IT, Finance, and Security teams to align and implement standard governance, controls, and data security practices
• Supervise Workday’s semi‑annual feature releases, ensuring readiness, testing, change management, and adoption
• In coordination with IT and other internal teams, oversee operational activities, including integrations, system monitoring, and issue resolution
• Champion strong relationships across partner departments, including senior leadership, to ensure alignment, transparency, and value delivery
• Serve as lead resource for ongoing engagement with Workday as a supplier and partner to Voya – advocate for enhancements to better meet Voya’s long-term needs

Knowledge & Experience

• 7+ years of Workday functional delivery or advisory experience across multiple modules, with at least 5+ years in people/team leadership roles
• Strong functional knowledge of Human Resources processes and operating models
• Demonstrated experience managing blended delivery models, including offshore or third‑party resources
• Deep knowledge