Training and Development Specialist - Mid

Company Overview

We are a world-class team of professionals who deliver next generation technology and products in robotic and autonomous platforms, ground, soldier, and maritime systems in 50+ locations world-wide. Much of our work contributes to innovative research in the fields of sensor science, signal processing, data fusion, artificial intelligence (AI), machine learning (ML), and augmented reality (AR).

 

QinetiQ US’s dedicated experts in defense, aerospace, security, and related fields all work together to explore new ways of protecting the American Warfighter, Security Forces, and Allies. Being a part of QinetiQ US means being central to the safety and security of the world around us. Partnering with our customers, we help save lives; reduce risks to society; and maintain the global infrastructure on which we all depend.

 

Why Join QinetiQ US?

 

If you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems.  In our diverse and inclusive environment, you can be authentic, feel valued, be respected, and realize your full potential. QinetiQ US will support you with workplace flexibility, a commitment to the health and well-being of you and your family and provide opportunities to work with a purpose. We are committed to supporting your success in both your professional and personal lives.

Position Overview

QinetiQ US seeks a skilled Training and Development Specialist to provide professional services contract support to the federal law enforcement agency client. This role supports the creation, management, and delivery of training programs for law enforcement systems, with focus on user adoption, change management, and operational excellence. The ideal candidate will have solid experience in instructional design, adult learning methodologies, and supporting technology deployments. You will work with federal stakeholders and senior training staff to ensure successful system implementations through effective training strategies and knowledge transfer programs.

Responsibilities

Instructional Design and Content Development

• Support development of training programs for law enforcement systems using instructional design methodologies (ADDIE, SAM, adult learning theory, Bloom's Taxonomy)
• Create SCORM-compliant, 508-accessible training content using e-authoring tools such as Adobe Captivate and Articulate Storyline
• Develop training materials including Quick Reference Guides (QRGs), one-pagers, videos, knowledge articles, and interactive learning modules
• Work with subject matter experts to create content addressing law enforcement operational processes and system functionality
• Assist in producing video and audio training content using professional development tools

Pre-Deployment Support and Analysis

• Support needs assessments to determine training, communication, and change management requirements for law enforcement system deployments
• Help identify potential user adoption challenges and contribute to solutions that mitigate implementation risks
• Assist in authoring data calls and surveys to gather stakeholder requirements and baseline knowledge levels
• Support development of customer support packages for helpdesk operations
• Help create and maintain project timelines and milestone documentation for training initiatives

Deployment Support and Testing

• Assist with User Acceptance Testing (UAT) activities by drafting and revising test scripts, supporting testing sessions, and documenting findings
• Support execution of deployment and communications plans designed to maximize user adoption
• Contribute to change management initiatives that increase user engagement with new law enforcement systems
• Help facilitate training events, document emerging knowledge gaps, and support post-deployment action planning
• Assist in coordinating training delivery across multiple law enforcement locations and user groups

Post-Deployment Support and Knowledge Management

• Support management of group mailboxes and help triage user training requests
• Provide tiered support for help desk operations when training expertise is needed
• Help maintain SharePoint and knowledge base repositories of training materials and resources
• Assist in drafting communications for system releases, enhancements, bug fixes, and planned outages
• Support assessment and resolution of system adoption and utilization issues through targeted training interventions

Learning Management and Performance Measurement

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