Senior Product Manager

About Citizen

Citizen is the #1 public safety app in the US, used by over 10 million people across 60+ U.S. cities to stay safe and informed in real time. Every alert is sourced directly from verified 911 data or live user reports. People have used Citizen to evacuate from fires, recover missing children, and get emergency help in under two minutes.

We offer three core products:

• Citizen (free): Real-time alerts, live incident maps, and community broadcasts

• Plus ($6/mo): Adds police scanners, crime stats, and customizable alert zones

• Premium ($20/mo): Connects users 24/7 to a trained safety agent who can track them, contact emergency services, and alert loved ones

Our mission is simple: Protect the World. We're building the first global safety network where people protect each other — instantly and transparently. We've raised $100M+ from Founders Fund, 8VC, and Greycroft, and we're hiring builders who want to work on problems that matter.

About the Role

We’re seeking a Product Manager to lead Citizen’s core product initiatives. This individual will focus on enhancing our current experience and building new features from the ground up. This role is versatile. You’ll oversee projects across the Citizen notification logic, onboarding, and the video-watching experience. 

Millions of people use Citizen to get real-time information that helps them live safely. This role will focus on optimizing how people get this information quickly and effectively – with a hint of entertainment thrown in. This person will drive the next generation of Citizen's platform, empowering communities to stay informed and safe.

This role has the most latitude to drive impact across the entire business. Therefore, collaboration and effective communication are essential as you work with designers, engineers, marketers, and data scientists to deliver impactful products. A passion for mission-oriented work is highly valued. Above all, this person must think from a customer-first perspective and be an advocate for Citizen users across the country. 

Requirements

• Bachelor’s Degree in a technical field, or the equivalent experience

• 6+ years experience total, with 2+ years having worked on consumer products

• Practical knowledge of native app development on iOS and Android

• Experience writing product specification documents and project management

Salary Range

This role offers a base salary of $185,000–$205,000 per year, plus equity.

Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:

• 100% employer-paid medical, dental, and vision for employees

• Unlimited PTO

• Up to 14 weeks paid parental leave (for all parents)

• Monthly tech stipend

• Free mental health support

• Hybrid work environment + catered lunches (NYC HQ)

Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.

We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.