Director, Operations (Human Resources)

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Job Description Summary

The Director, Operations (Human Resources) reports to a designated Senior Director or Vice President and is responsible for managing the Human Resources Division including operational and administrative matters such as talent management, compensation, labor, and regulatory compliance.

Job Description

Responsibilities include overseeing and coordinating:

GENERAL:

•Development and implementation of human resource management policies and programs.

•Manages integrated human resources information systems including compensation and benefits, training and development, employee relations, and staffing and personnel records.

•Assists with the development and management of HR budget including participating in vendor selection and monitoring of vendor contracts

•Organizational Improvement Initiatives and Internal Communications activities.

•Prepares well written and thorough documentation, reports, presentations, decision papers, etc.

•Is able to effectively and timely communicate with all levels of Authority employees.

•Oversees and develops employee engagement program.

•Establishes good working relationship with consultants.

•Handles assigned special projects independently, in a thorough, complete and timely manner.

Conducts investigations of Human Resources complaints, as needed.

TALENT MANAGEMENT:

•Establishment, implementation and administration of all staffing-related activities, including recruitment/hiring of full-time and contingent staffing, civil service, compensation and benefits.

•Participates in the development and implementation of employee performance evaluation programs.

•Participates in the development and implementation of employee career ladders to build a strong, competent workforce within the organization.

•Oversees management of Authority-wide training programs to enhance leadership skills and provide staff and career development opportunities.

•Sources and procures external contracts for common training needs as defined in the Authority’s annual training plans.

•Provides centralized planning, scheduling and other training program coordination and support.

•Develops centralize training database and develops and maintains central training program library.

Develops and coordinates succession planning pro