Senior Product Manager, Pharmacy

AT A GLANCE

The Optum Store Virtual Pharmacy team is looking for an experienced Senior Product Manager to join our product team and lead our growing asynchronous care solutions. Today, we offer digital-only clinical consults to treat conditions like hair-loss and erectile dysfunction as well as to help with birth control and eyelash growth. Whether it’s stigma, provider access, or price – our asynchronous care solutions make it easy for patients to get the treatment they need for these conditions. You’ll be responsible for driving the day-to-day product work to ensure our solutions deliver wow-worthy customer experiences and drive critical growth for the portfolio. You’ll collaborate with the product leadership team to identify product enhancements and even new conditions for us to tackle with our evolving asynchronous care solution set. You’ll have a heavy hand in the product direction, and ultimately, the success of these products. 

You’ll be reporting the Product Director for Optum Store’s Virtual Pharmacy and work with a diverse team of designers, product leaders, marketers, operators, and innovators. We’re a fun and hungry team with the backing of UnitedHealthGroup tackling some of the biggest problems in healthcare. You’ll collaborate with other product leads to deliver innovative cross-aisle experiences that delight customers. 

What You’ll Do:

• Develop new programs and services from product concept through implementation leveraging existing organizational processes
• Work with, coordinate, and manage multiple external vendors to develop new products 
• Support the ongoing management of products and services in the Optum Store portfolio ensuring performance standards, KPIs, and critical business outcomes are met
• Measure financial and growth goals towards defined organizational objectives
• Facilitate or influence changes to product portfolio to improve competitive position and optimize product performance
• Monitor and understand consumer and customer needs and translate them into product requirements
• Work with cross-functional partners including, but not limited to: Marketing, Operations, Finance, Market Research, Clinical Services, and Customer Service
• Build clear lines of communication to and with business and product stakeholders to obtain, proof, validate, and approve ideas for innovation
• Lead interdepartmental teams where appropriate in the development and execution of innovation ideas
• Proactively collaborate across the enterprise to identify, deliver and support the best solution
• Execute work with operational discipline following project management best practices and holding business partners to the same standards

What We’re Looking For:

• At least 3 years of experience in consumer product development and product management 
• At least 1 year of experience with defining requirements and managing through execution
• At least 1 year of experience with data analysis and developing reporting metrics to shape business priorities
• Familiarity with common product development tools and concepts (i.e., wire framing, prototyping, A/B testing, and agile development methods)
• Familiarity with healthcare industry terminology and market dynamics
• Bachelor's degree or equivalent experience

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $90,000-125,000 *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are: 

Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group’s Optum Health. Together we’re focused on delivering on our vision of a stronger and healthier world. 

RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, Optum Store and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife. 

We offer