Data Director

POSITION OVERVIEW

The Data Director will direct data collection, analysis, and visualization efforts across all agency programs. This role supervises a team responsible for creating data visualizations and infographics that help inform program decisions, program data utilization, continuous quality improvement efforts and the community assessment process. The Data Director will stay informed about the latest research and best practices in data collection, evaluation, and data systems. This role is essential to ensuring data integrity across multiple systems and translating complex data into actionable insights for internal and external use.

All employees and volunteers are expected to reflect Sunbeam Family Services’ core values and to perform at Sunbeam’s standards of excellence at all times.

ESSENTIAL FUNCTIONS

• Provide leadership and guidance to team members, including setting performance expectations, monitoring progress, and providing regular feedback and coaching.
• Facilitate professional development, training, and skill-building activities for assigned staff.
• Conduct regular team meetings to review progress, discuss issues, and identify opportunities for improvement.
• Develop and implement comprehensive training for staff, including orienting staff to all documentation and data requirements.
• Promote and contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures, beliefs, abilities, and experiences.
• Ensure staff are knowledgeable of and adhere to agency policies, procedures, and compliance requirements, including those of accrediting and oversight bodies.
• Foster a culture of data-informed decision making and continuous quality improvement across teams.
• Support staff in maintaining high standards for data accuracy, confidentiality, and integrity.
• Address performance concerns and support staff in professional growth and accountability.
• Represent Sunbeam Family Services’ core values and standards of excellence in all supervisory activities.
• Demonstrate capacity for supporting developmentally sensitive, evidence-based, culturally sensitive, hope-centered, and trauma-informed programs.
• Design and implement data collection systems and tools across all programs, including aggregate and maintenance of data bases.
• Ensure data integrity, consistency, accuracy, and timely entry across platforms.

• Develop and maintain dashboards and reporting systems for internal and external stakeholders.
• Analyze quantitative and qualitative data to identify and discuss trends, gaps, and opportunities with program leadership and staff.
• Create and deliver compelling data visualizations, infographics, and reports tailored to diverse audiences and funding sources that communicate findings, strategies, and recommendations.
• Translate complex data sets into clear, actionable insights for program leaders and community partners.
• Collaborate with program teams to support the data utilization cycle and continuous quality improvement efforts.
• Support compliance monitoring efforts by preparing reports and summaries for the Continuous Quality Improvement Committee.
• Contribute to the design and execution of program evaluations and outcome measurement strategies.
• Support the community assessment process and design with relevant data and analysis.
• Recommend and implement innovative and streamlined approaches to data collection and analysis across agency program areas.
• Provide training and support to staff on data tools and procedures.
• Serve as a data liaison across programs, fostering a culture of data informed decision making.
• Present findings to leadership, funders, and stakeholders in a clear and engaging manner.
• Stay current on best practices in data analytics, early childhood education, human services, and nonprofit evaluation.