Cargo Warehouse Agent

Description:

Is responsible for the handling, storage, and transportation of cargo within the warehouse, ensuring that all operations comply with safety standards, company policies, and regulations

MININUM REQUIREMENTS:

• Must be 18 years of age or older
• High School diploma or equivalent
• Computer and Data Entry experience
• Must have a reliable means of communication and transportation
• Must have a valid Driver's License
• Must be able to sit, stand, lift and/or bend throughout shift and climb stairs
• Must be able to lift, carry, and/or hold up to 70 lbs.

PREFERRED REQUIREMENT:

• Cargo Experience in Import and Export and Tracking
• Previous customer service experience .
• Must be able to work in a fast pace environment and meet deadlines.
• Must be able to obtain and maintain a Local Airport Badge, Driver's Icon and Customs Border Patrol Seal
• Warehouse and/or forklift experience
• Must be able to provide necessary documentation that authorizes you to work in the United States
  
  

JOB SPECIFICATIONS:

• Actively participate in Safety Management System (SMS)
• Treat all information as confidential
• Able to process Airway Bills
• Perform Inventory
• Inform all authorized parties concerning movement of Airline's aircraft and cargo
• Compile, dispatch and receive all messages pertaining to Cargo Handling operation.
• Prepare / process cargo document's, air and way bills.
• Answer Airline's telephone and take appropriate action when necessary and /or required
• Obtain customers clearance of inbound cargo and prepare all necessary procedures as required.
• Track all Cargo Manifest for cargo transfers
• Conduct physical inspections and screenings of packages
• Prepare the Unit Load Device Receipt for all transfers and distribute copies according to Airline Protocol.
• Possess the tact to deal with all levels of situations, client representatives, employees and the public.
• Customer Notification- Advise customers via email, telephone and or written of arriving shipments.
• Airway Bill Input -- Complete airways bills required data entry and update computer record as well as reviewing all paperwork to ensure accuracy and completion.
• Must be familiar with all FAA / Airline Guidelines and regulations
• Keep immediate supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs
• Project a positive image and respond to inquiries from client, staff and public in a courteous manner.
• Utilize appropriate communications channels and maintain records, reports and files as required.
• Must be in proper uniform attire as directed by company standards
• Adhere to company policies, procedures etc...
• Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
• Perform other duties based on the company's needs.
• Comply with all safety requirements to include only using equipment that you have been trained on, immediately reporting unsafe conditions and workplace injuries