Project Coordinator: Trust & Safety

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar Games is seeking a Project Coordinator with strong cross-department communication and organization to support our Trust & Safety initiatives. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. 

WHAT WE DO

• The Rockstar Games Project Management group supports various stakeholder groups across the company to develop and communicate research; align project resources and timelines; facilitate cross-functional development and cultivate macro and micro understandings of our teams.   
• The Project Management group supports all Rockstar Games titles, including Grand Theft Auto V and Red Dead Redemption, in an effort to deliver world-class live service experiences.     
• This role will support the Trust & Safety team at Rockstar Games, which enables a safe and inclusive player experience for users across our games and services, working to reduce the exposure to harm and toxicity in our online games. 

RESPONSIBILITIES

• Support the Trust & Safety team and their partners across multiple studios to package and ship off project deliverables. 
• Provide status updates on projects and track project work against team milestones with robust understanding of product requirements, stakeholder expectations and situational tradeoffs. 
• Maintain project schedules and milestone documentation, monitoring the progress of milestones and specific tasks against those schedules. 
• Use various project tools and development resources to build efficient team productivity reporting and project progress to ensure the growth and improvement of the team.  
• Keep stakeholder communication strong with project updates, task prioritization, and quick responses and follow-ups on requests that need immediate attention.  
• Act as a scrum master for teams by coaching them on agile and lean frameworks to produce quality product deliveries and continuous improvement. 
• Managing communications between cross functional teams including Product, Engineering, Analytics, Security, Publishing Leadership, and others.  

QUALIFICATIONS

• 2+ years of experience defining and managing multi-team, multi-location projects related to Trust & Safety, technical development, or games. 
• Proficiency in multiple software tools to manage projects and facilitate related communication, including and not limited to Excel, Task Tracking Programs (i.e., Monday.com), Word, Figma, and PowerPoint. 

SKILLS

• Strong team player, who is comfortable with collaboration, highly organized, and a flexible thinker. 
• Motivated self-starter with ability to work in a fast-paced environment. 
• Exceptional, clear, and effective communication skills (verbal and written). 
• Knowledge of sprint methodologies and best practices.  

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Passion for the video game industry and keeping online communities safe. 
• Experience in data analytics and applications. 
• Experience with SCRUM or other sprint-based project management methodologies. 
• Experience in supporting safety and compliance strategies cross functionally. 

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employee