Dynamics 365 CE Developer Lead

Job Summary

Medline is seeking a Dynamics 365 CE Developer Lead with deep experience delivering and supporting enterprise‑grade CRM solutions. This role serves as a hands‑on technical lead, guiding the design, development, and deployment of Microsoft Dynamics 365 Sales CRM capabilities while partnering closely with analysts, architects, and business stakeholders.

The Developer Lead will provide day‑to‑day technical leadership for Dynamics 365 CE initiatives, including solution design, custom development, configuration, integrations, and release support. This role is expected to remain actively involved in implementation work while mentoring other developers, reviewing code and designs, and helping ensure high‑quality, scalable CRM solutions.

The ideal candidate is a technically strong Dynamics 365 professional with a solid understanding of the D365 CE platform, Dataverse, and integration patterns with external systems. This individual is self‑directed, comfortable operating in an enterprise environment, and motivated by improving system reliability, developer quality, and end‑user experience through thoughtful design and continuous improvement.

Job Description

MAJOR RESPONSIBILITIES:

Technical Leadership and Delivery (40%) 

• Provide hands‑on technical leadership for the Dynamics 365 CE platform, owning solution design, development standards, and overall technical quality. 

• Lead and customize the Dynamics 365 CRM solution to support and enhance business processes, with a strong emphasis on scalable, maintainable design. 

• Partner with business analysts and stakeholders to translate business needs into clear technical designs and implementation plans, ensuring alignment to architectural standards and business objectives. 

• Serve as the primary technical escalation point for Dynamics 365 CE related issues, assessing impacts across integrations, infrastructure, security, compliance, and downstream systems. 

• Adhere to established change and delivery processes while actively identifying opportunities to improve tooling, automation, and engineering practices. 

• Participate in hiring, onboarding, mentoring, and upskilling developers, with a focus on elevating overall team technical capability. 

 

System Design and Development (40%) 

• Design and implement Dynamics 365 CE solutions that balance business requirements with performance, reliability, integration patterns, and long‑term platform health. 

• Perform hands‑on development and configuration, including plugins, workflows, integrations, and customizations, while conducting code and design reviews for other team members. 

• Establish and reinforce development patterns and best practices across the CRM codebase. 

• Collaborate closely with integration and data teams to ensure reliable data flows, proper security, and integrity across systems. 

• Support developers through technical guidance, troubleshooting, and solution walkthroughs, acting as a player‑coach rather than a purely coordinating role. 

 

System Availability and Support (20%) 

• Ensure ongoing stability, availability, and performance of the Dynamics 365 CE platform across production and non‑production environments. 

• Partner with infrastructure and operations teams to support monitoring, alerting, and application performance management for the platform. 

• Lead technical analysis and root