Associate Solutions Engineer

SOCi, the CoMarketing Cloud for Multi-Location Enterprises, is currently looking for a Associate Solutions Engineer to play a pivotal role in connecting our innovative technology with potential clients. This position is perfect for individuals who are naturally curious, creative problem solvers, and have experience in customer-facing technical roles within the SaaS industry.

SOCi expects to pay a base salary in the range of $65,000 - $82,500 USD base plus bonuses/commission. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. 

Who We Are

SOCi is one of the fastest growing technology companies in the United States, ranking on the Inc. 5000 Fastest Growing Companies in America list for the last seven consecutive years.  The leader in AI-powered marketing solutions for multi-location businesses, SOCi is trusted by nearly 1,000 top brands including Ford, Ace Hardware, Kumon, Liberty Tax, and more. At SOCi, our vision is to empower people to do what they love by providing intelligent software that can do the rest. SOCi provides a first-of-its-kind, AI-powered digital workforce capable of handling the workload of 1,000 local marketers, empowering brands to achieve unmatched digital visibility, strengthen customer engagement, and scale faster than ever before. View more on our Awards & Accolades here! 

How You’ll Make an Impact

• Partner with Sales Executives to target potential customers, collaborating on presentations and product demonstrations specifically in the property vertical. 
• Become a product expert on all technical aspects of SOCi's products and services.
• Employ the Great Demo methodology in leading discovery calls and delivering product demonstrations.
• Maintain professional and technical knowledge through ongoing training, industry networking, and participating in professional societies and events.
• Contribute to the success of the SOCi team by assisting fellow Sales Engineers.
• Engage in various fast-paced projects and assist in completing RFPs and security documentation.
• Help maintain and optimize SOCi's demo environments.
• Implement professional sales engineering concepts and grow your industry and product knowledge.
• Document deal activity in CRM - Hero Software, customizing demos to meet specific client needs.
• Develop stable internal working relationships, collaborating with teammates, managers, and aligned Account Executives.
• Communicate client needs and pre-sales details to post-sales CS Team to effectively set up a new client for long-term success

What You’ll Need to be Successful

• Remote Opportunity: Ability to work 100% remotely 
• Must Have:  
  • 2-5 years of experience in a customer-facing role, preferably in a SaaS company.
  • Demonstrated experience in software platform demonstrations or similar customer-facing technical roles.
  • Exceptional presentation skills and confidence in engaging with large groups.
  • Curiosity about how things work and a resourceful approach to problem-solving.
  • Capability to grasp use cases in at least one vertical market.
  • Strong communication and collaborative skills.
  • Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned 

Application deadline: This position will remain open with applications due by April 21, 2025. The position may close before April 21, 2025 if SOCi receives an over abundance of applications or finds and selects a candidate prior to the close date.

What SOCi Provides to You

• Comprehensive Benefits Package (full-time, non-contract roles only)
• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) plan with employer match
• Flexible Work Environment  (full-time, non-contract roles only)
• Flexible paid time off
• Quarterly wellness days
• Paid holidays
• Unique employee engagement programs 
• Empowering Career Growth and Success 

What’s Important at SOCi

Led by a team of industry experts, SOCi is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home around the globe! 

Our collaborative, dynamic culture allows our teams to work c