Associate Director of Operations

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.
The Team The Rocketship Public Schools Operations Team is committed to advancing student outcomes by striving side-by-side with our instructional staff to bring excellence to every aspect of our schools. We focus on providing consistently efficient and high-quality services to our students and families. At each school site, the Business Operations Manager oversees key elements of our school to “block and tackle” for instruction, owning areas such as student nutrition, recess, arrival, dismissal, physical space, procurement, and budget management. As a network, we provide templates and guidelines for efficient school site business operations, and oversee school operations talent towards excellence through coaching, leadership development, and career pathway creation.
The Position In collaboration with the Principal, the Associate Director of Operations provides targeted coaching for our school-based Business Operations Managers (BOMs). This is done through observations, in-the-moment coaching, and professional development on a range of school operation leadership topics. This role also partners with the rest of the central Operations team to provide central support, tools, and resources on topics including new school startup, management of Operations Specialists (BOMs’ direct reports), and execution of all operational systems. In addition, the Associate Director of Operations is responsible for many elements of regional business management and project management, including interfacing with local vendors (student food service, custodial, security, etc.), local reporting and compliance requirements, new school start up, and more.

Essential Functions:

• The essential functions of this position include, but are not limited to the following:

Direct School Support and Coaching
• Provide coaching for all Business Operations Managers in the region (2-5 people per region)
• Provide consistent, high-quality onsite and remote behavior coaching and support to all local BOMs, focusing on school systems, Operations Specialist team management, and school leadership collaboration 
• Partner with school Principals, Directors of Schools, and network Operations Team to ensure that schools function at a high level 
• Uphold a high standard of excellence for school operations and provide meaningful evaluations of school operations and BOM performance 
• Serve as point of escalation for school-based operational issues 
• Partner with new BOMs to lead the strategy, planning, and execution for the operational requirements for new schools in the region

Regional Business Leadership and Project Management 
• Lead the strategy and execution of all regional business projects, including vendor contracts, vendor management, state and local authorizer audits, and other reporting requirements 
• Identify and manage new initiatives to meet the changing needs of the region and our schools (e.g. transportation, co-location, etc.)

Resource Design and Network Initiatives
• Serve as a strategic thought partner to the Director of National Operations and other members of the Operations Team across topics
• Create tools and templates to support high-quality operations at school sites 
• Design and deliver professional development to meet the needs of our school-based staff
• Participate in the design and roll out of projects that meet our organization-wide goals
• Support network-wide communications across the Operations team

Ideal Candidate:

• The ideal candidate for the Associate Director of Operations position at Rocketship Education is someone who has a track record of achieving school operations excellence across schools in an organization of similar scope and scale to that of Rocketship Education. This could come from experience in a very similar role, or from experience managing Principals or other school leaders who have a component of operational and behavior management in their roles. We will also consider candidates whose experience is primarily based in a single school (leading operations or as a Principal), though the role does requir