Manager, Housing and Residence Life Facility Operations

Title: Manager, Housing and Residence Life Facility Operations

Division: Finance and Administration

Department: Facility Operations and Planning

FLSA Status: Exempt

Salary Range: Annual Salary

EEO Job Group: 2 E2

Position Summary

The University of Southern Indiana is accepting applications for Manager, Housing and Residence Life Facility Operations.

Reporting to the Assistant Director of Facility’s Operations and Planning, this position collaborates with the USI Facility’s and Housing Departments to provide strategic leadership for planning, improvements, and upkeep of the Housing Complex to support the University of Southern Indiana’s mission, vision, and strategic plan. The Manager will provide leadership and direction in the administration and operation of the Housing Facility’s Operations organization, facilities, grounds and infrastructure. Collaborating with the Facility’s and Housing organizations the Manager shall implement practices and tactics that continuously improve the quality, safety, and cost effectiveness of all aspects of the organization, the services they provide, and operation of the campus facilities, grounds, and infrastructure. This role has leadership and oversight responsibility in the care of all facilities, grounds, and the utility and transportation infrastructure; Operations staff; minor capital project management; setting budgets and managing expenses; providing efficient utility services; and Operations contracted services.

Housing and Residence Life includes over 700,000 square feet of facilities (including: four 200-bed residence halls, 43 apartment buildings totaling 583 apartments, and 3 office buildings,) 400 acres and 1.5 million square feet of buildings. Housing and Residence Life Facility’s Operations includes units with responsibility for building maintenance, grounds care, and custodial services.

Duties/Responsibilities 

• Provides leadership to and directly manages Housing and Residence Life Facility Operations. Develops and encourages a team culture with expectations of mutual respect, professional growth, excellent customer service, accountability, safe operations, and high quality of work. Promotes efficient use of our natural and financial resources, long and short-term planning and budgeting, and preventive practices.
  
  
• Certifies Housing and Residence Life (HRL) facilities, transportation surfaces, and grounds are maintained at the expected level of quality, operation, and safety.
  
  
• Evaluates the Housing complex’s needs continually to determine what services, equipment, and materials, changes, and improvements are necessary to meet expectations. Collaborates with Facility’s and Housing Administration to explain the needs and probable costs, then prioritizes and seeks funding. For approved and funded projects submits project scope and preferred schedule to Facility’s Planning, collaborates with Planning on schedule, project scope and budget.
  
  
• Oversees Housing Facility’s Maintenance, Custodial, and Grounds Staff. Has direct responsibility for: enabling the success of Housing Facility’s Operations’ personnel; setting expectations of staff; ensuring Operations tasks, practices and procedures enable these expectations to be met and are performed safely; providing qualified staff; defining staffing needs, hiring, determining need for and arranging for training; collaborates with Facility’s Administration and Human Resources to solve personnel issues; counsels and gives disciplinary actions as necessary; oversee, and authorize, timesheets, vacation and time-off requests. Completes evaluations of direct reports. Updates job descriptions of all Facility’s staff. Trains Housing Facility’s Supervisor and Leads. Recruit, select, train, and supervise student workers
  
  
• Assesses the capabilities of Housing and Campus Staff to determine services they can provide, and those services vendors will need to supply Arranges training to improve the capabilities of the Housing Staff. Works in partnership with Campus Facility’s Operations for technical support and assistance.
  
  
• Appraises equipment, parts, and materials to determine needs for additional or different types to improve services provided by Housing Facility’s staff. Seeks to fulfill these needs as budget allows. Makes special requests beyond current budgeting capabilities.
  
  
• Directs and oversees all facility, grounds, and infrastructure immediate repair needs, contractual services, infrastructure, and shorter-term construction projects. Including: repairs of and return to service of utility outages; damages caused by mother nature or infrastructure failures; renovati