Store Manager (HELE Waimanalo | Full-Time)

HELE Store Manager

 

Salary Range: $47,011 - $70,517 Annually

Other Compensation: Quarterly Bonus - Retail Incentive Program 

Work Location: 41-1517 Kalanianaole Hwy, Waimanalo, HI 96795

 

The Opportunity:

• Howzit! We are Par Pacific Holdings, Inc., voted Ho’okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue.
• This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization.
• Join our ohana -- we truly care for our employees and promote a close-knit atmosphere.
• We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win.
• Earn excellent compensation, including bonus potential and great benefits. For example, when you combine vacation and personal time off, you will start off with up to four weeks of paid time off.
• Run your Hele store with a degree of autonomy (according to SOPs, of course), and we'll also provide support, including strong training.

 

Primary Job Responsibilities:

Safety

• Maintain a safe work environment for employees and customers by setting safety as a priority 
• Ensure pump islands, lot, and store areas are clean and free of debris at all times 
• Work with Safety Team and conduct monthly mandatory meetings and trainings 
• Report safety incidents in a timely manner and comply with safety policy, programs and processes 
• Conduct timely and in-depth incident investigations to uncover root causes, and accurately prepare and submit required reports and paperwork within required time frame

 

Leadership and Personnel Management

• Train, develop, guide and evaluate employees to operate the store effectively and safely to provide superior customer service 
• Maintain a professional and supportive image among subordinates and supervisors 
• Work with recruiting team to actively recruit, interview and select qualified applicants utilizing non-discriminatory management skills 
• Prepare and submit all employee paperwork accurately and timely i.e. (performance appraisals, performance notices, new hire checklist, employee change forms, etc.) 
• Ensure that all employees receive continuous on-the-job, and company required training to improve customer service performance and safety awareness 
• Motivate and provide employee recognition to improve individual, team, and store performance 
• Address employee performance and violation issues. Implement a progressive disciplinary approach when dealing with employee performance issues, prepare and submit the proper documentation within required time frame 
• Set and communicate performance expectations, and evaluate actual performance based on those expectations. Prepare on-going performance appraisals in writing for all employees, providing proper performance-based feedback 
• Develop potential employees through coaching and training so they are ready for promotion to the next level