Account Director, Platform Demand

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel Buyer Cloud (formerly Beeswax), FreeWheel’s DSP technology, is hiring an Account Director to manage and grow a book of existing strategic accounts. In this role, you will develop trusted relationships with decision makers and C-Suite executives, acting as a strategic advisor on topics related to FreeWheel Buyer Cloud and broader industry trends. Your customers will include leading advertising technology companies and agencies that have built their platforms on top of FreeWheel Buyer Cloud, utilizing our advanced APIs, logs, and other technical tools.

Job Description

Core Responsibilities

• • Manage and grow a book of FreeWheel Buyer Cloud’s largest and most technical customers and agency clients 

  • Develop trusted relationships with customers’ senior decision makers, including C-suite 

  • Deeply understand your customers’ businesses including revenue streams, key people, strategy, and roadmaps 

  • Utilize your expert-level understanding of digital advertising to provide guidance, recommendations, and insights to customers’ leadership teams 

  • Become a product expert on the Buyer Cloud platform and demonstrate expertise of programmatic software  

  • Deliver compelling business reviews, product pitches, and educational sessions 

  • Utilize cross-company relationships and product knowledge to identify opportunities and develop solutions for customer challenges 

  • Negotiate renewals, upsells, and other legal amendments with customers 

   

  Qualifications 

  • 7-10 years in digital advertising in a customer facing role with a primary focus on real-time bidding technologies 

  • Proven track record of managing and growing large, complex customers utilizing sales acumen, product expertise, and relationship building skills 

  • Experience developing trusted relationships with C-Suite decision makers 

  • Deep understanding of real-time bidding mechanics, standards, and protocols 

  • Strong understanding of digital advertising partner ecosystem, including data, measurement, optimization, and identity 

  • Experience navigating complex commercial negotiations 

  • Hands on experience in leading DSP or SSP platforms and knowledgeable about strengths and weaknesses 

  • Experience with Salesforce, SQL, Looker, Excel, and PowerPoint 

  • Bachelor’s Degree required 

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping