Manager, Clinical Administration

Job Profile Summary 

​This role focuses on providing administrative and business support to the organization in order to achieve operational goals.  In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision.   A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports.  A role that manages experienced professionals who exercise latitude and independence in assignments.  Responsibilities typically include:  policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures. 

Job Overview 

This position oversees the efficient day-to-day administrative and operational functions of the clinic or medical office.  Supports the planning, organizing, assigning, and directing of staffing needs. Responsibilities include assigning work schedules, work assignments, and ensuring adequate staffing based on patient volumes. Provides managerial leadership and support to all practice providers and staff to create a cohesive culture and an environment that fosters innovation and growth across the organization. 

Job Description 

Minimum Qualifications: 

1. Associate’s degree in Business Management. 

2. Five (5) years of experience in a healthcare health care or human services environment, including staff training and development, job coaching and evaluation.  

Preferred Qualifications: 

1. Bachelor’s degree. 

2. Formal training in healthcare management. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Manages daily practice operations of one or more employed practices to ensure efficiency, patient flow and patient/employee satisfaction. 

2. Promotes the provision of cost-effective, high-quality health care services for patients, with emphasis on patient satisfaction.   

3. Responsible for day-to-day personnel issues including: hiring, conducting formal performance evaluations, discipline and coaching/mentoring practice personnel.  

4. Prioritizes daily work sequence to anticipate staffing iss