Durable Medical Services Representative - Vandalia, IL

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Durable Medical Services Representative - Vandalia, IL

Job Description

Durable Medical Services Representatives provide customer service to clients and referral sources, conducts over-the-counter sales, prepares paperwork for processing, and monitors department supplies.

Requirement: HS Diploma

Hours: 8:30am-5pm

Responsibilities

Assists in account receivable
management., Assists in assembling
customer charts and filing
paperwork appropriately., Assists in resolving customer
equipment problems and
issues., Develops and maintains
working knowledge of current
home care products and
services offered, and all
applicable insurance
guidelines regarding eligibility
for coverage and
reimbursement., Ensures all billing, posting,
insurance denials, inquiries,
orders, deliveries, service, and
pickups are handled in an
accurate and timely manner., Gathers and coordinates all
customer information and
processes paperwork,
including preparation of
paperwork for billing process., Monitors office supply levels
and places appropriate orders
as approved by the Durable
Medical Services Manager., Performs over-the-counter
sales functions, and handles
cash transactions efficiently
and accurately. Performs the
end-of-the-day cash account
balance., Provides recommendations to
callers and walk-in customers
regarding supplies and
equipment that can be
utilized to meet the
customer’s needs., Screens and directs telephone
calls, and takes orders from
referral sources., Verifies insurance eligibility of
clients.

Requirements

High School (Required)Driver's License - State of Illinois

Compensation

Estimated Compensation Range

$16.94 - $26.26

Pay based on experience