VP, Financial & Business Communications

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

POSITION SUMMARY

Lead and oversee comprehensive communications strategies for Voya’s businesses, including Workplace Solutions, Voya Investment Management (IM), technology, and operations. This role encompasses both internal and external communications, ensuring a unified and strategic approach to all messaging. The VP will also play a critical role in financial communications, managing communications related to earnings cycles, proxy statements, and the annual shareholder letter. This position requires a strategic thinker with strong leadership skills, capable of interacting with executive leadership and driving impactful communication initiatives.

PRINCIPAL RESPONSIBILITIES

Strategic Leadership: Develop and implement high-impact communication strategies that align with Voya’s business objectives and enhance the company’s reputation. Lead both internal and external communications efforts across all business units, ensuring consistency and alignment with Voya’s core values and strategic direction.

Integrated Communications Planning: Construct and maintain an integrated strategic communications plan and calendar that supports Voya’s Workplace Solutions, Investment Management, technology, and operations. Oversee the execution of these plans, ensuring timely and effective delivery of key messages.

Financial Communications: Utilize strong financial communication skills to convey complex financial information clearly and concisely to various stakeholders, including executive leadership, investors, and the public. Prepare and present portions of earnings materials, proxy statements, and annual reports.

Internal Communications: Partner with internal communications teams to ensure cohesive messaging and alignment across the organization. Serve as a trusted advisor and communications counselor to business and functional leaders, including the CEOs of Workplace Solutions and Investment Management, as well as their senior leadership teams.

Media Relations: Serve as a spokesperson for the company, building and maintaining relationships with major media outlets, trade press, and local media. Develop and execute media relations strategies to promote Voya’s key initiatives and enhance its public image.

Crisis Communications: Anticipate key issues that could impact the company’s reputation and develop proactive and reactive strategies and messaging to address them. Draft holding statements and Q&A documents for use with the media, employees, and other stakeholders.

Content Development: Write, edit, and oversee the creation of press releases, media content, and other communication materials. Ensure accuracy and conformance to legal and other requirements. Develop briefing packets for CEOs and subject matter experts in advance of media interviews.

Team Leadership: Lead and mentor a small team of communications professionals, ensuring the successful execution of communication plans and initiatives. Manage external resources, including PR agencies, writers, and graphic designers.

Brand Consistency: Ensure brand consistency in all communications, maintaining a unified and strategic approach to messaging across all platforms and audiences.

Industry Best Practices: Stay informed on industry best practices, including new AI capabilities and earned media metrics. Proactively provide process-improvement suggestions to enhance communication str