Altra: Field Service Representative (Charleston)
Altra RunningAbout the role
At Altra, we are on a never-ending journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community. When we’re all working together as the best versions of ourselves, we can feel empowered both individually and as a community.
So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side-by-side with a team of people driven to discover more about ourselves and the world around us, Altra just may be the place for you.
To learn more about our values and our culture, visit Altra Careers or www.altrarunning.com.
What will you do?
A day in the life of a Field Service Representative at Altra looks a little like this.
The Altra Field Service Representative (FSR) is a motivated self-starter responsible for executing seasonal go-to-market and service strategies across the coastal Carolinas and South Georgia region. This role drives brand growth, awareness, and sell-through by delivering impactful retail support, community engagement, and field activations.
The FSR partners closely with Sales Representatives, specialty retail accounts, and cross-functional teams to execute activation plans and strengthen Altra’s presence in the market. This position reports to the Regional Field Service Manager.
While this position is fully remote, the ideal candidate for this role will reside in the greater Charleston, SC area to better support their client base. This role requires frequent travel within the assigned territory, including attendance at consumer events, races, and expos, and may require evening and weekend work
Let’s break down that day-in-the-life a bit more.
Retail & Territory Execution
Support retail partners through in-person store visits, product demos, and sales floor engagement
Deliver clear, engaging product presentations to educate and motivate retail staff and consumers
Implement merchandising and promotional activations using product and point-of-purchase materials
Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities
Community & Brand Engagement
Build excitement and awareness for Altra by engaging retail and community partners
Represent Altra at local and select national events, races, and expos
Support consumer trial and education through community activations and experiential opportunities
Foster meaningful, long-term relationships that drive advocacy and repeat sell-through
Collaboration & Strategic Partnership
Partner with Sales Representatives to develop and execute effective service plans for the territory
Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations
Serve as the “eyes and ears” of the business by gathering and sharing insights on product performance, competitor activity, and industry trends
Operational Excellence
Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly)
Maintain organization, readiness, and professional presentation of all field assets and demo footwear
Manage travel, expenses, promotional ma
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s