About the role
General Manager
WHO YOU ARE
Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired. As a General Manager you will support the development of an energetic team that is focused on maintaining exceptional levels of customer service. Success starts with being an entrepreneur - by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader.
WHAT YOU WILL DO
Business development
Analyze the business, propose action plans to reach objectives, improve results and support key business strategies
Partner with the Regional Director to maximize sales and margin goals
Develop business strategies, set achievable goals and targets and implement incentives to help boost sales
Team Management
Attract, develop and lead a high-performance team through effective training and coaching
Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
Create and foster a dynamic environment while motivating employees to maximize team spirit and promote teamwork
Client Management
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions to deliver the Versace experience
Monitor the team on managing their customer database, ensure they take actions to maintain relationships with the client to maximize sales opportunity
Store Management and Operations
Ensure the stock and the backroom are effectively managed and operational duties are completed
YOU’LL NEED TO HAVE
3-5 years of experience in retail management – luxury experience preferred
Full understanding of specialty retail, including business development, visual merchandising and store operations
Strong relationship skills and ability to maintain long-term with clients and understands the needs and changes of the market
WE’D LOVE TO SEE
An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
Elevated customer service skills; a true fashion expert with a passion for sales
THE BENEFITS
Cross-Brand Discount
Product allowance
In
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